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Business Profile

Property Management

Levav Properties LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for Levav Properties LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Levav Properties LLC has 2 locations, listed below.

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    • Levav Properties LLC

      2120 W 95th Chicago, IL 60643

    • Levav Properties LLC

      1651 W. 82nd st Chicago, IL 60620

    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:10/14/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Wednesday, October 9th, my apartment started flooding from the kitchen sink. The landlord/property management was called and they sent someone out. The maintenance worker removed the pipes from the sink and had to replace them. The worker did not have the proper equipment for the job so he had to leave. The worker left the removed pipes on the floor and the drains open. The worker did not return on that day and the flooding wasnt fixed. My pipe drains remained open and the removed pipes were unsafely laid in the middle of my kitchen floor. I continuously called the landlord from October ***** but was not able to get the flooding to stop. In an attempt to have the issue resolved on, October 11th, I agreed to have my locks changed in order for the maintenance workers to have access to my apartment. He told me to stop by the rental office before 4:45 in order to pick up the key but when I arrived the doors were locked and he would not let me in. The property manager talked to me outside the rental office without letting me in and said the maintenance workers were busy delivering refrigerators and couldnt make it to my apartment. He told me to give him a call but ignored the attempts I made to reach out. The maintenance workers didnt return to fix the pipes until Monday, October 14th but my apartment continued to flood because the maintenance workers now said that I needed a plumber. I have still yet to hear back from my property manager and expect to keep getting ignored.

    • Initial Complaint

      Date:08/08/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I put my maintenance request in and my sewer has f****

    • Initial Complaint

      Date:05/20/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Levav Properties is putting their residents at risk by not following up on maintenance orders that involve the safety of their residents. Locks broken, easy access to enter apartments buildings and/or residents being locked out due to Locks malfunctioning and or broken locks.

    • Initial Complaint

      Date:04/15/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I live at ************************** the property is owned by Levav Properties - located at *************************************************** ************. There has been water leaking in my bathroom ceiling since April 8th when I put in the *************** request. There has been 2 more since then also several phone calls were made to the property and the only response was we have put in a work order. my ceiling is now starting to have large bubbles and the water is coming from the light fixture in the celing as a constant rapid drip. No one at Levav Properties has contacted us directly or via the tenant portal to advise when the problem will be fixed. Today is April 15th and nothing still has not been done. I cannot take a shower or bath.

      Customer Answer

      Date: 04/22/2024


      Better Business Bureau:

      The Business has addressed my concerns outside of addressing the BBB in reference to complaint ID ********. My issue is resolved and my complaint can be closed. 

      Sincerely,

      ******* & *******************

    • Initial Complaint

      Date:01/11/2024

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This rental property claims to take over my apartment building. As a responsible tenant I paid my rent to them just to find out they are not taking over my building. This gave me fraudulent checks and refuse to give me my money back.

    • Initial Complaint

      Date:04/24/2023

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My name is ***********************. I have been moved into a unit located *************** on the 3rd floor for about 3 weeks. Since I have been here, I have noticed roaches, Im obligated to pay rent but the company has not giving me access to the building Im paying rent. My toilet was clogged for 4 days, pushing back sewage water, spilling on the floor creating little bugs, and after sending in maintenance request everyday only to be ignored. The neighbors have created fire hazard in front of my back preventing me from getting out in the event a fire were to be broken out. Both unit doors do not securely lock. I asked for a transfer of unit to prevent any serious health and personal issues. My request with Levav Properties at ************ has been a horrible experience and Im not getting any results from property management or COO ****************************I can be contacted at ************ or response via this email.Best *****,

      Business Response

      Date: 04/26/2023

      ****************,

      Work orders were created from 4/7-4/25. Work order #**-1 on April 7th was regarding a key for the building, you received the key April 17th. Work order #***-1 on April 9th about your toilet being clogged and the toilet was replaced April 19th. Keys were exchanged, and repairs have been made to your unit as timely as we were made aware of these concerns. We took management of this property April 1,2023, we are still transitioning the work orders from the old company and working towards making things more convenient and accessible for all tenants. This being no excuse, please understand we have been working very hard towards these matters and are taking them very serious. As far as the new work orders entered 4/25, we will have maintenance out asap to resolve those issues. I will have your property manager contact you about the hazard on your back porch. We at Levav Properties apologize for the inconvenience this has caused you during this time.

    Levav Properties LLC is NOT a BBB Accredited Business.

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