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Find a Location

ParkWhiz has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • ParkWhiz

      208 S Jefferson St Ste 403 Chicago, IL 60661-5755

      BBB Accredited Business

    Business ProfileforParkWhiz

    Parking Facilities
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.1/5stars

    Average of 90 Customer Reviews

    Customer Complaints

    151 complaints closed in last 3 years

    116 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2024

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    ParkWhiz helps drivers find and pay for parking in hundreds of cities across North America. With ParkWhiz, drivers can search for garages and lots as well as compare details such as prices and facility features before parking.  Drivers can book parking in advance via the ParkWhiz mobile app, website, and Amazon Alexa skill. For added flexibility, the mobile app also gives the option to find and pay for parking at select facilities without booking in advance. ParkWhiz provides parking options near office buildings, sports and entertainment venues, airports and many more destinations.

    Business Details

    Location of This Business
    208 S Jefferson St Ste 403, Chicago, IL 60661-5755
    BBB File Opened:
    5/9/2013
    Years in Business:
    18
    Business Started:
    10/31/2005
    Accredited Since:
    4/26/2024
    Type of Entity:
    Sole Proprietorship
    Number of Employees:
    130
    Alternate Business Name
    • Arrive
    • BestParking
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Heather Scott, Project Manager
    • Yona Shtern, CEO
    Contact Information

    Principal

    • Ms. Heather Scott, Project Manager

    Customer Contact

    • Ms. Heather Scott, Project Manager

    Customer Complaints

    151 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/13/2024

    Complaint Type:
    Product Issues
    Status:
    Answered
    Parked at Meso **** in ****** and was told the parking is validated. Paid for parking upfront, and the restaurant told me to email with a receipt to receive refund for validation. I never received a refund. The person who reached out to me (*********************) about my disputed charge reversed the charge dispute. I tried contacting again after the fact and never received a reply from her. If your business is operating at a restaurant that validates parking, then it should uphold this deal with the restaurant. Absolutely awful customer service all around.
    Read More

    Customer Reviews

    90 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James E

    1 star

    04/22/2024

    Bought parking for a concert from ParkWhiz for $7. Cool. Seemed fair. They just cancelled my booking, gave me a $5 coupon, then raised the cost to $22. The nerve of these people. Thats criminally disgusting. How can I trust they wont decide to cancel my $22 reservation and up charge it to $40?

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

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