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Business Profile

Non-Profit Organization

National Association for Healthcare Quality

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Non-Profit Organization.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2025

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The online review course offered (US$484.00) by the NAHQ - National Association for Healthcare Quality for the ****** Certified Professional in Healthcare Quality is not coherent with the exam (US$ ******). They make an exam with the majority being stuff you have not learned in their course and in their practice exams. The course DO NOT reflect what is required on the exam. I took the exam on 09/06/2024, and my score was 478. The passing score is 600. During the exam, I asked the instructor if I was taking the right exam, because it was mostly unrelated with what I have studied through the NAHQ online review course. I emailed them right after I got my exam score, but NAHQ just said "I do apologize for the inconvenience and we thank you for the feedback". A friend told me about BBB, so I decided to file a complaint/review in order to prevent other people to face the same painful, not reliable and expensive situation.

National Association for Healthcare Quality is NOT a BBB Accredited Business.

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