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Find a Location

Guaranteed Rate Affinity, LLC has 599 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Guaranteed Rate Affinity, LLC

      1800 W Larchmont Ave Chicago, IL 60613-2448

      BBB Accredited Business
    • Guaranteed Rate Affinity, LLC

      1457 W Belmont Ave Chicago, IL 60657-2110

      BBB Accredited Business
    • Guaranteed Rate Affinity, LLC

      1910 N Clybourn Ave Chicago, IL 60614-4924

      BBB Accredited Business
    • Guaranteed Rate Affinity, LLC

      676 N Michigan Ave Ste 3010 Chicago, IL 60611-2950

      BBB Accredited Business
    • Guaranteed Rate Affinity, LLC

      5114 Main St Downers Grove, IL 60515-4624

      BBB Accredited Business

    Business ProfileforGuaranteed Rate Affinity, LLC

    Mortgage Lenders
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    Guaranteed Rate Affinity, Inc. has respectfully requested that before filing a BBB complaint, you allow them an opportunity to resolve the issue independent of the BBB. Please contact Guaranteed Rate Affinity's Customer Care at 888-844-9888 or [email protected] and a senior manager will assist you with your issue.  

    For issues received during normal business hours, assistance will be within 2 hours. For non-business hours, assistance will come within 1 business day. Normal Business Hours: M-F 8:30a - 5:30p CST.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 32 Customer Reviews

    Customer Complaints

    57 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/18/2018

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Guaranteed Rate Affinity is a mortgage lender. They offer several types of mortgage loans including first time buyer, refinancing and more. 

    Products & Services

    Mortgage Loans

    Business Details

    This is a multi-location business.

    Find a Location

    Guaranteed Rate Affinity, LLC has 599 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Guaranteed Rate Affinity, LLC

        1800 W Larchmont Ave Chicago, IL 60613-2448

        BBB Accredited Business
      • Guaranteed Rate Affinity, LLC

        1457 W Belmont Ave Chicago, IL 60657-2110

        BBB Accredited Business
      • Guaranteed Rate Affinity, LLC

        1910 N Clybourn Ave Chicago, IL 60614-4924

        BBB Accredited Business
      • Guaranteed Rate Affinity, LLC

        676 N Michigan Ave Ste 3010 Chicago, IL 60611-2950

        BBB Accredited Business
      • Guaranteed Rate Affinity, LLC

        5114 Main St Downers Grove, IL 60515-4624

        BBB Accredited Business
      Headquarters
      1800 W Larchmont Ave, Chicago, IL 60613-2448
      BBB File Opened:
      2/12/2018
      Years in Business:
      7
      Business Started:
      2/15/2017
      Business Incorporated:
      2/21/2017
      Accredited Since:
      5/18/2018
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Guaranteed Rate Affinity
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Victor Ciardelli, Chairperson
      Contact Information

      Principal

      • Mr. Victor Ciardelli, Chairperson

      Customer Contact

      • Mr. Matthew Rose, Compliance Analyst

      Customer Complaints

      57 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I was sold a mortgage that grossly under funded my escrow account. Although the closing documents reflected an accurate tax estimate this was not figured into my mortgage. When I received my tax bill for 2023 my mortgage was doubled due to this error by the lender.
      Read More

      Customer Reviews

      32 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jeff W

      5 stars

      03/16/2024

      Had fantastic experience throughout the entire process. We closed in a month after our offer was accepted. We were renters previously so we did not have the cash from previous sale. The process was seamless and zero issues. Could not be happier! Thanks again ***** and the team at GRA!

      Local BBB

      BBB of Chicago & Northern Illinois

      BBB Reports On

      BBB reports on known marketplace practices.

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