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Find a Location

Sunnyside - River North has 1 locations, listed below.

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    Business ProfileforSunnyside - River North

    Marijuana Sales and Services
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/30/2020

    Years in Business: 7

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Sunnyside - River North is a cannibis and cannibus products dispensary. They sell cannbis/marijuana, medical marijuana, cannibis products and accessories.

    Business Details

    Location of This Business
    436 N Clark St, Chicago, IL 60654-4517
    BBB File Opened:
    10/13/2020
    Years in Business:
    7
    Business Started:
    7/14/2016
    Business Incorporated:
    7/14/2016
    Accredited Since:
    10/30/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MedMar Lakeview, LLC
    Business Management
    • Mr. Christian Ficara, Vice President of External Affairs
    Contact Information

    Principal

    • Mr. Christian Ficara, Vice President of External Affairs

    Customer Contact

    • Mr. Warren Frederick, Customer Relations Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/14/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I had an order with Sunnyside but when I added the items to the cart, the prices were VERY different. I contacted Sunnyside through email regarding my issue with the prices. When I finally got a response, it was too late to go. So I decided to go the next day, less then 24 hours by far. I got nothing but the run around for 15 minutes and even though I had an email stating I was going to get the proper prices I did not. Not only did they not honor the prices on the website, the manager was rude and an all around B. What I would like is for them to honor the prices I have pictures of and the discount that was offered that day. I also would like to be credited for my time and travel there.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robert G

    1 star

    05/29/2022

    They gave me the wrong order. I came back 5 min later to return and pick up the right order. ***************************** (allegedly the manager) came outside and was very condescending/rude and refused to replace my products with the right ones. She said that all she could do was give me a 20% discount on a new order and then walked away in the middle of our conversation saying have a nice daySo I spent $120 for two items that I didnt want. Shockingly bad customer service.

    Sunnyside - River North Response

    05/30/2022

    Hi ****, So sorry to hear about your experience with our team. Our teams will always review your order with you at check out to ensure that we are dispensing the correct products. Please reach out to our team via sunnyside.shop/contact so that we can promptly investigate with our teams. This will allow us to better understand how our teams might be able to provide an appropriate resolution for your experience. Looking forward to hearing from you.

    Local BBB

    BBB of Chicago & Northern Illinois

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