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Business Profile

Lawyers

Jerry R Lipschultz & Assoc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:11/20/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    May 2023 I retained this law firm. I didn't sign the contract but someone else signed for me. I was forwarded the signed contract. I started therapy. My vehicle was not repaired because the law firm or point of contact ****** wouldn't assist me in getting it repaired. I called and emailed and ****** kept saying he'd call back but never did. He delayed everything without help. ****** called on Wednesday Nov 15 and stated the other party who is listed as the person who caused the accident wasn't insured at the time. It took 6 months for this law firm to figure this out which is negligence on their part. I was then bullied by ****** and stated they would be using my insurance. I'm 75 and I pay Alot for insurance because of the make of my vehicle. I told him no that I didn't want to use my insurance as it would effect my monthly rates. I felt bullied as he stated you had therapy so they have to be pd. This is a contingency fee that states no money should be charged and I should have a right to use my insurance or not. I never agreed to it. I've contacted ******* at the office by ph and email and no one responds. My insurance stated they contacted them and are using my insurance despite me asking them not to. I don't want to deal with ****** because he's condescending and aggressive. The atty refuses to contact me. I don't want to use my insurance and I didn't agree that if they neglect to verify insurance within a reasonable time that I will be responsible for it. Again, the contract is pdf and I didn't sign it. They sent to someone else to sign it on my behalf. Feels like I'm being taken advantage of because I'm elderly. Please help to resolve this matter.

    Business Response

    Date: 11/28/2023

    Please see attached. 

    Customer Answer

    Date: 11/29/2023

     
    Complaint: 20890714

    I am rejecting this response because:

    Sincerely,

    *****************************

Jerry R Lipschultz & Assoc is NOT a BBB Accredited Business.

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