Janitor Service
Claudia's Cleaning Services, Inc.About
Important information
- Advertising Review:BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.On 11/18/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a 100% guarantee claim, ny material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed. We have asked the business to substantiate as as required by BBB’s Code of Advertising.The business advertised the following product on their website:
https://www.claudiascleaningserviceinc.net/faq
Satisfaction Guarantee
https://www.claudiascleaningserviceinc.net/
100% Satisfaction Guaranteed
The BBB Code of Advertising States:
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
As of 12/12/2022, business has not responded to BBB emails or substantiated claims.
About This Business
Products and Services
- Residential and Commercial cleaning
- Apartments
- Condos
- Houses
- Office Cleaning
- Bank Cleaning
- Move-In/Move-Out Cleaning
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 1/20/2021
- Business Started:
- 7/20/2019
- Business Incorporated:
- 7/20/2019
- Type of Entity:
- Corporation
- Business Management:
- Ms. Claudia Rodriguez, Owner
Additional Contact Information
- Principal Contacts
- Ms. Claudia Rodriguez, Owner
- Customer Contacts
- Ms. Claudia Rodriguez, Owner
- Social Media
Additional Information
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