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Important information

• Advertising Review:

  BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
  

   

   On 10/06/2022, the BBB contacted the business regarding their advertised service provided on their website. The business was asked to substantiate that they are actively working as a B2B servicing company, we asked this based on  complaint submissions, not being answered  by the business. Some stated they are do a refund, but have not been able to get a response from the business. We are asking the business to substantiate that the business is not acting deceptively as required by BBB’s Code of Advertising.

  https://www.brothersbuildsvc.com/

  “Welcome!

  With 20+ years experience in building services, we strive for excellence.  We are a one-stop shop, providing service for all of your building needs.

  Our experienced staff and owner have developed a system within our company to provide our customers with the best economical value. We strive to maintain our reputation as a hard-working, reputable business.   We have showed our customers the unique way of eliminating the use of multiple vendors, in turn saving them thousands of dollars.

  Our experienced staff will meet with you personally to go over a detailed scope of service and assist in customizing a plan for your property. Brothers will come out to your location and provide you with a free, no obligation estimate. Don't wait, call today and let Brothers handle your building needs.”

  The BBB Code of Advertising States:

  1. Basic Principles of the Code

  1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

  1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

  1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

  1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

  As of 10/24/2022, business has not responded to BBB emails or substantiated claims.