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Business Profile

Information Processing

Partners Credit & Verification Solutions LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Information Processing.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/06/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company did 3 hard inquiries on me 3 days in a row. April 25th,26th,and 27th. So it lowered my credit score alot. I don't know who they are or what they are doing. I didn't give them permission. And 3 days in a row is uncalled for. Then lower MY credit score ***** POINTS. They need to resolve this now. And what are they looking for and are they doing this for.

    Business Response

    Date: 05/07/2025

    Hi *******,

    Partners Credit and Verification Solutions is a credit report agency that provides credit reports and verifications to mortgage lenders and banks who clients are seeking mortgages.

    The pulls you mentioned are in connection with a loan application you our client, ****************** Corporatio and are part of the rescore process of removing disputes. 

    We hope this addresses your concerns. Please contact your lender at *** should you have any additional questions. 

    Customer Answer

    Date: 05/08/2025

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ******** *****

  • Initial Complaint

    Date:04/22/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company is gaslighting many people. My credit was pull so many times for nothing. The company has refer me to their personal credit repair person, when my credit was good and still good. Will not send me my score.

    Business Response

    Date: 04/23/2024

    Hi *****,

     

    Partners Credit And Verification Solutions is a credit report agency used by the mortgage industry. Mortgage brokers and banks use our software to pull credit reports for their clients seeking mortgages or refinances. Our system takes bureau data and puts it in a readable format for the lenders. We can provide you with the end user who pulled your ********************** if you are able to provide us with the date your credit was pulled. 

  • Initial Complaint

    Date:01/11/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not authorize this company to pull a hard credit check on my credit. I dont even know who this company is. I want them to remove me out their system an dont run any more mortgage credit checks on my social or charges will be filed

    Business Response

    Date: 01/12/2024

    Hi ******,

    Partners Credit And Verification Solutions is a Credit **************** for the Mortgage Industry. Our clients are banks and mortgagers that use our software

    to pull credit reports for their clients who are looking to mortgage or refinance. I found a file matching the information you provided and the company that pulled your credit is

    *************************. The specific end user is ************************* and he can be reached at ************. We encourage you to reach out to ******* directly for more information

    on why he pulled your credit. 

    Customer Answer

    Date: 01/12/2024

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    ***********************

  • Initial Complaint

    Date:11/07/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I just found an unauthorized inquiry from Nov. 29, 2021, on my credit report. I have never done business with the company in question before, and I did not consent to this inquiry. Regarding this, I have gotten in touch with the creditor, but they have not responded. Please look into it and quickly remove it from my credit report.

    Business Response

    Date: 11/08/2023

    Hi *******,

    Partners Credit And Verification solutions is a credit reporting agency for the mortgage industry. Our clients are mortgage brokers and banks that use our software to pull credit reports for their clients who are seeking mortgages or refinances, either personal or business related. I found your report in our system. The requestor of your credit report was *********************, who is the president of ******************** **** the ********* branch. He can be reached at ************. We implore you to contact ***** directly for more information on the pull and it's removal.

     

    On a side note, hard inquiries stop being score impacting after 12 months and naturally disappear after  24. Your inquiry is nearing the **************************************************************************************** a couple of weeks. 

    Please let us know if you have any additional questions. 

  • Initial Complaint

    Date:11/01/2022

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have no idea who this consumer is and they were not not authorized to pull my credit and I need this removed immediately.

    Business Response

    Date: 11/02/2022

    Hi *******,

     

    Partners Credit And Verification Solutions is a reporting agency for the mortgage industry. Our clients are banks, lenders and mortgagers. The use our software to pull credit reports for their clients who are seeking mortgages or refinances. I found a report matching your name and address in our system. You credit was pulled by *********************** with ****************** Corporation. Please reach out to Tyrell at ************ for more information in regards to the pull. 

Partners Credit & Verification Solutions LLC is NOT a BBB Accredited Business.

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