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Find a Location

Tom McKeating Heating and Air Conditioning LLC has 1 locations, listed below.

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    Business ProfileforTom McKeating Heating and Air Conditioning LLC

    Heating and Air Conditioning

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3440 W 111th St Ste 3, Chicago, IL 60655-3340
    BBB File Opened:
    10/27/2022
    Years in Business:
    3
    Business Started:
    6/12/2020
    Business Incorporated:
    6/12/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Thomas McKeating, Owner
    Contact Information

    Principal

    • Mr. Thomas McKeating, Owner

    Customer Contact

    • Mr. Thomas McKeating, Owner

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/31/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 9/28/22 a referred HVAC contractor came to my house and offered a quote to me for $6000 to install a new furnace and air conditioner. He said I would need to pay him upfront and he would install it in two days. I questioned it and he told me that's how he does business. I was freezing so I agreed to it. They delivered the equipment the next day. It then sat in my family room for two weeks as it was excuse after excuse. He also said my house is not warm in the winter or cool in the summer because I needed new floor registers. Another $300. I wanted to correct the problem so I purchased the installation. He started cutting into my floors and told me there would be a gap from the baseboards. When I told him he needs to fix the damage he started screaming at me. When he cut my living room floor he cut into some wires and blew out my electric. He kept sending his employees that were not qualified to fix the damage he had done and it continued to get worse. I had no electricity for four days. One guy got my lights to work but then my electrical outlets did not work. I ended up calling a certified electrician to fix everything and told him he was going to have to pay for it. I was lied to, screamed at and talked to inappropriately. On 10/12/22 he sent another HVAC company to install my furnace. These people broke my light fixture in my crawlspace and did not complete the venting, as the electrician had told me. He said I was breathing in the air from the crawlspace. Now I had to fight to get that fixed. On 10/19/22 they came back to install the Air Conditioner. However, they had to come back on 10/24/22 to complete the charge. I kept asking for a refund so that I could go elsewhere, but he refused to give it to me. Its been a horrible nightmare. I want to have it inspected, as I am not comfortable with their work. He is a very shady man. I have tried calling him but he wont return any of my calls. I left a message regarding my warranties, but he will not respond.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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