Business ProfileforDBR Home Builders LLC

The entire duration of the project, it felt like we were an afterthought. Communication, both with their own workers and with us as customers, was abysmal. There were way too many prolonged periods of radio silence despite attempts to reach out for information, and way too many times in which we were not listened to, especially in regards to scheduling anything. At one point, someone showed up late in the evening to deliver additional materials and haul away the old deck scraps. This wouldn't have been a problem had I known they were coming, but this was not communicated. Instead, they just showed up in the alley and hopped the fence, and I had to confront them to find out who they were.It ultimately took over three months to complete a project that we were told would take two weeks to complete upon signing the contract. Several contractual items were forgotten about during construction and needed to be addressed after the fact. It turns out these forgotten items were never communicated to the workers in the first place, and they wound up having to return on a weekend once it was acknowledged that these items were missed. Even after that, there was still minor electrical work that needed to be completed, and when the electrician came out, I learned that the workers had severed the electrical that was previously there, leaving a hazard under the deck for weeks, unbeknownst to us, which led to more work for the electrician as well. While the finished product wound up being quite nice in the end, based on this experience, I would not seek additional services from ***, nor would I recommend them to anyone.