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Find a Location

Burton Funeral Home has 1 locations, listed below.

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    Business ProfileforBurton Funeral Home

    Funeral Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    6217 S Ashland Ave, Chicago, IL 60636-2323
    BBB File Opened:
    9/12/2007
    Years in Business:
    40
    Business Started:
    1/1/1984
    Business Started Locally:
    1/1/1984
    Business Management
    • Robert Burton, Owner
    Contact Information

    Principal

    • Robert Burton, Owner

    Customer Contact

    • Robert Burton, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 434-5498
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/06/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    To whom it may concern, I *************************** have reason to believe and accuse Burton Calanaan funeral home service of the following.1) Breeching cremation arrangement made on 11/01/2022 with the next of kin eldest son ****************************2) Failure to provide explanation of why I am unable to receive my Fathers cremations I meet with ************* 11/01/2022 on my Fathers brother, ***** Burton suggestion. ***** Burton was present. In cremation arrangement for my Dad. ***** Burton mentioned a Ren number that would help provide funding to pay for some or all the cost as I did no have the allotted funds to appropriately do it on my own. Per Mr. ******** and I conversation due to my Dads income being subpar and him being declared a indigent the state would pay for a portion.A cremation contract was drawn up for myself and before leaving my understanding was the state covered $1300 which left a $685 balance that was verbalized. I made these arrangements out of town as live in ***** and ***** Burton. mv Uncle would cover the remain.Unbeknownst to me that balance did not get paid and when my mom help me inquire about the hold up on the cremation remains ************* informed her my dad did not qualify For any benefits and there was a unpaid Full balance of $1900.00. I only became aware of this information when my Mom inquired due to the length of time that had gone by at that point. When tried to speak to Mr. ******** after what came off as him avoiding me. informed me that need to speak with my Uncle ***** Burton about it all instead or him.As of right now currently I do not know where the cremains are as ************* is telling me to talk to My uncle and my Uncle is telling me to talk to Mr. ******** The contract was drawn 11/1/2022 it is 12/02/2022 and I do not have resolve or answers from Mr. ******** who agreed to do the service on behalf of my Dad who had my contract with.Regards CParker ************

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