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Business Profile

Domain Name Registrar

Sav.com LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Domain Name Registrar.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/12/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We filed a complaint with Sav.com regarding a fraudulent website ******************* that had been brought to our attention for which Sav.com is listed as the registrar. The website is an unauthorized copy of the official website of the brand and is deceiving consumers into purchasing from the unauthorized site. Additionally, the unauthorized site has infringed on the registered trademarks and copyrights of the brand. We have not received a response from Sav.com. The longer the website remains live the more consumers will be deceived.

  • Initial Complaint

    Date:08/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A website that Sav.com hosts (according to WHOIS information) is infringing on at least one copyright owned by our company.Multiple articles were copied onto the Sav.com servers without permission on the website **************************** original photos, to which we own the exclusive copyrights, can be found at:******************* We provided notice to Sav.com in good faith and with the reasonable belief that rights our company owns are being infringed and have not heard back from them. We seek immediate action from Sav.com in notifying the owners of that domain that they are infringing upon a copyright owned by our company.

  • Initial Complaint

    Date:08/02/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I personally operate 'NostalgiaKnives.com' and have created all content, images, etc. regarding the collectable pocket knives I sell. After running an image scan of pics I've taken over the last year, I found a company has not only scanned and stolen images, but my text that I wrote, as well. I am researching legal assistance, but wanted to make sure the BBB is informed of the sites unethical, and illegal practices. After scanning their site, I found dozens of copied images that originated on other sites. After this submission, i'll be copying the complaint to the **** And setup a website to warned people who my consider buying from this site, or it's parent domain company Sav.com. I attempted to call Sav.com, but got disconnected every time I selected to speak with a representative. In my opinion, this is a completely scammer org/group that needs to be . And I plan to proceed with that assumption until a company **** climbs out from under their false rock.This company should be less than B- so I suggest the BBB do it's own investigation. Otherwise, please provide me direction on my next step to illuminate this scam group to the public. That is, other than the website I'm building to expose their practices.

  • Initial Complaint

    Date:11/08/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Sav.com, LLC came to my browser as a broker in 2021 when I purchased my domain ambookkeeping.com. On October 27, 2023, my domain stopped working, only because the company had neglected to inform me about the renewal of the domain. Last week, the domain was put into an auction, and they stated they couldn't let me renew my own domain. The auction was going to be done today, November 8-2023, but in the last 4 minutes, someone placed a bid. The domain went from ***** to 35 or 36. their rules aren't clear. This company shouldn't be active. This company are stealing people's domain and then have the system put them in auction so they can profit more.

Sav.com LLC is NOT a BBB Accredited Business.

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