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Find a Location

Cell Phones Fix LLC has 1 locations, listed below.

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    Business ProfileforCell Phones Fix LLC

    Cell Phone Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2808 N Clark St, Chicago, IL 60657-5208
    BBB File Opened:
    3/25/2022
    Years in Business:
    3
    Business Started:
    8/13/2020
    Business Incorporated:
    8/13/2020
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Siddiq Ahmed, Principal
    Contact Information

    Principal

    • Mr. Siddiq Ahmed, Principal

    Customer Contact

    • Mr. Siddiq Ahmed, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/30/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Sept 19th 2021 my phone broke. I took my phone to get fixed to this place "Cell phone fix". When I took it the person said only my *** screen was broken,I, not the glass screen or anything else, I was getting calls and he was charging it when he had it in his hand. The *** part was about $375, he then said that the because it was the *** that was broken that the phone needed to be heated and pulled apart so the back of it was going to be damaged and it cost $70. He then calculated labor, total it was $681.** total. He said it would be finished in two days which is why I left it there. I called him two days later and he said please do not call me, I will call you when it was fixed. I called him on Thursday because I had not heard from him after I called him. He said the phone was not finished. I had a trip planned before hand and flew out Friday, so I called him to check on it again, it was still not fixed. On tueday Sept 28th I called him and he said it was fixed.. When I arrived The *** was fixed but the back of the phone was not. I put in my *** card to test it and it no longer read the *** card and the phone did not charge. He told me that I had to deal with Xfinity support to see if it was a *** issue. I called them and it was not a sim issue because I was using another phone with no issues so it was not that. He told me that the back of the phone had not arrived and when it arrived he can take a look at the *** card issue and the charging issue. I gave him a few days waiting for the part and he never called me. I called him and he did not answer me and when I would go to the store he was not there, they told to come back or call before going ( which they did not answer). I disputed the charge with the bank and they did not dispute it because I had to deal with him directly. I have been calling them week after week since and he is either not in store, sick or on vacation. They stopped answering calls and the owner is not there when I go to the store.

    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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