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Find a Location

Drive Ago LLC has 1 locations, listed below.

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    Business ProfileforDrive Ago LLC

    Car Service

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    220 N Green St, Chicago, IL 60607-1702
    BBB File Opened:
    2/26/2018
    Years in Business:
    6
    Business Started:
    2/2/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Business Manager, Owner
    Contact Information

    Principal

    • Business Manager, Owner

    Customer Contact

    • Business Manager, Owner

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Well I dedided to rent a car with AGO Mobility to earn some extra money doing **** rideshare so I made reservations on 06/29/2023 in ******* ******* for 6PM. I get the rental rideshare around 6:30PM due traffic being heavy in ******* ******* and when I get i the car its in horrible condition inside and out and of course I have my 18 month old daughter with me. The rental car which is a 2018 ***** cruze, no gas, the passenger tire almost flat, check engine light on, the windshield cracked, dirty inside, trash everywhere on the inside of the car and a horrible smell. How do I expect to make money in a car like that, I cannot drive uber with a car like that. So I started texting and calling AGO Mobility and no one would pick up the phone or respond to my texts until almost 2hr later. I drove the car to my house, which I barely made it home because it kept cutting off and the car would not get past ***** MPH, remind you I had my 18 month old daughter with me which anything could have happend. So finally someone responded back with a generic answer after I texted them about 30 times. So they say that they are about get me another car but still no response. I cant even return the car because its in bad shape. Ive tried calling today but no one will answer or respond to my text so I feel like Im out of 180 for a 3 day rental which was suppose to make me money driving for uber ride share, so Im losing out either way to feed my daughter. I need help. I feel as if they are trying to make me waste my money and let my time run out on sunday. This is poor customer service and a poor excuse for a company. I have pictures to support this evidence.

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Latonya S

    1 star

    05/10/2024

    Car looked like it had been wrecked. It was dirty. Tire was flat. They gave me another car same thing. I tried to drive the car and car wasn't drivable. All the cars looked like the had been in a wreck and not cleaned. I can't use that car for lyft. I asked for a refund and told me it would be about 5 days before I could get one. I still need a car. I just spent 70 for an uber and 78 renting a car. Not worth it. I still need a car.

    Local BBB

    BBB of Chicago & Northern Illinois

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