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Find a Location

GonzoCar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • GonzoCar

      2631 W Fletcher St Chicago, IL 60618-7109

    Business ProfileforGonzoCar

    Car Rental

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2631 W Fletcher St, Chicago, IL 60618-7109
    BBB File Opened:
    10/28/2022
    Years in Business:
    21
    Business Started:
    8/2/2002
    Business Incorporated:
    8/2/2002
    Type of Entity:
    Corporation
    Alternate Business Name
    • Gonzo's Enterprises, Inc.
    Business Management
    • Mr. Jason Gonzales, Principal
    Contact Information

    Principal

    • Mr. Jason Gonzales, Principal

    Customer Contact

    • Mr. Jason Gonzales, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I received a bill for toll violations from Illinois Tollway. These violations were for a name similar to mine, but not exactly me. They are also for an address that I no longer live at. They were for a car and license plate that I have never owned. Illinois Tollway told me they got my information from this Gonzo ******************* and that I needed to reach out to them in order for them to provide the tollway with the rental agreement proving that I did not rent the car. I have spoken on the phone with ******************** more than ten times. They claim they cannot find the rental agreement that they sent to the tollway. They are claiming that they have no record that matches the violations. The tollway told me that they have record of at least 13 names registered to this car and owing tollway violations. My violation is for ******************, vehicle license plate ******* (********). The address the violations are connected with is ***********************************************************. This is the information the rental car company should have. ******** Tollway suggested I file a complaint here. I told the company that was my next step if they could not help me because my late fees are continuing to increase. Since then, they have not answered any of my calls.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

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