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Business Profile

Business School

ABC Bartending School

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for ABC Bartending School's headquarters and its corporate-owned locations. To view all corporate locations, see

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ABC Bartending School has 2 locations, listed below.

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    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/22/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Signed up to take two week class from 6-10 starting April 14th first day owner was late stated she was looking for parking after getting us started she spent a good amount of time talking on her cell phone we then were released early on day 3 she told us class was cancelled because she needs to work with foreign students mind you this is a 8 day class only on my 4th day I confronted her about her lack of professionalism and she told me she was not there to hold my hand and baby me this is unacceptable. 

    • Initial Complaint

      Date:07/15/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Tuesday, April 23, 2024, I signed up for classes to the ABC Bartending School for $499.00 which was paid in full. I signed up for the *********** location. They called and wanted me to try the Belmont location telling me it was closer to my home in ************* *******. I went to the first class on May 6th which was suppose to start at 6:00 pm. I took me 2 1/2 hours to get there with the downtown traffic which is unacceptable. The instructor was an hour late without any email or text notification. I was very disappointed in the class material and instruction. I called on my way home and told them that the location they switched me to wasn't going to work for me. That Tinley was by far closer to my home. That class ended up being the same instructor whom was late again. I couldn't stay they were late because my family needed as a family member staying with is very ill. I requested a refund by phone and in writing on May 20, 2024, stating the following:I am not able to commit to two weeks of classes at this time. Since classes were delayed, given my current work schedule and unforeseen circumstances I am no longer able to safely commit to the program. This illness wasn't diagnosed until May and giving up needed hours for instructor to arrive late doesn't allow for my families safety.

      Business Response

      Date: 07/15/2024

      Hello

       

      it was the student who was continuously late for class as he indicated it taking him over 2 hours to get to the location he signed up for. We were able to accommodate him and move the location. He was a no show at his scheduled class time. We have a strict no refund policy as he now has taken up 2 class sits at 2 separate locations. Refund policy is written on the bottom of the receipt given to student. There has been no further communication and we will not honor a refund. He will be able to pick a new class date if necessary. 

    • Initial Complaint

      Date:05/24/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Complaint Summary I am filing a complaint against *** Bartending due to issues with the course, including the instructors punctuality, a canceled class, and the school's refusal to resolve these problems or provide a refund.Complaint Details 1. Instructors Punctuality - Since May 20, 2024, the instructor has consistently been late for classes (1-2 hours), reducing instructional time and learning quality.2. Canceled Class - On May 22, the instructor canceled a class without notification or plans to make up the time, further reducing the courses value.3. Failure to Resolve Issues - Despite multiple communications, the school has refused to address my concerns, make up missed time, or provide a refund. My last attempt to resolve this was on May 23, ******. Violation Notice - On May 20, 2024, a violation notice was posted on the schools door, raising concerns about compliance and disrupting the learning environment.5. Transaction Details - Date of Transaction: May 18, 2024 - Amount Paid: $424 - Commitment from Business: 32 hours of instruction. This has not been met.Desired Resolution:I am requesting a full refund of the $424 tuition paid for the course. The instructors lateness, class cancellation, and refusal to address issues have impacted my learning experience.I am disappointed with the instruction quality and lack of administrative support. A full refund is a fair resolution given the circumstances. Thank you for your assistance.

    ABC Bartending School is NOT a BBB Accredited Business.

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