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Find a Location

Northern Trust Company, The has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Northern Trust Company, The

      50 S La Salle St Chicago, IL 60603-1008

    • Northern Trust Company, The

      770 W. Northwest Highway Barrington, IL 60010-2640

    • Northern Trust Company, The

      2814 W. Fullerton Ave. Chicago, IL 60647-2915

    • Northern Trust Company, The

      201 E. Huron Chicago, IL 60611-3197

    • Northern Trust Company, The

      120 E. Oak St. Chicago, IL 60611-1204

    Business ProfileforNorthern Trust Company, The

    Bank
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Northern Trust Company, The has 17 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Northern Trust Company, The

        50 S La Salle St Chicago, IL 60603-1008

      • Northern Trust Company, The

        770 W. Northwest Highway Barrington, IL 60010-2640

      • Northern Trust Company, The

        2814 W. Fullerton Ave. Chicago, IL 60647-2915

      • Northern Trust Company, The

        201 E. Huron Chicago, IL 60611-3197

      • Northern Trust Company, The

        120 E. Oak St. Chicago, IL 60611-1204

      Location of This Business
      50 S La Salle St, Chicago, IL 60603-1008
      BBB File Opened:
      5/1/1932
      Years in Business:
      134
      Business Started:
      9/1/1889
      Business Started Locally:
      9/1/1889
      Alternate Business Name
      • The Northern Trust Company
      • Northern Trust Bank
      Business Management
      • Mr. Perry R. Pero, Vice Chairman & Head of Corporate Risk Management
      • Brittany Porter
      • Katherine Nixon, CIO
      • Ms. Tamara Hatten, Compliance Officer
      • Mr. Burl Thornton, Compliance Officer
      • Mr. Michael O’Grady, CEO
      • Ms. Connie Lindsey
      Contact Information

      Customer Contact

      • Ms. Tamara Hatten, Compliance Officer
      Additional Contact Information

      Fax Numbers

      • (847) 842-4960
        Primary Fax
      • (847) 292-4691
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: How to choose a new bank or credit union

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I am one of. 3 beneficiaries on my fathers trust. He passed in 2004 and for approx 14 years the original executor handled all things related to the trust. In 2018.he passed away and we decided my two brothers and I to go with Northern Trust. It was a more or less random choice but they have been around a long time so we made an uneducated decision a settled on Northern Trust. I am the youngest and only girl of us three so naturally my two older male siblings had the final decision and as I always have I just went along with them rather that trying to resist. The first person that handled all of the administrative and financial advisory details seemed like a honest upfront gentleman and from what he told us the original executor had been ripping us off the whole time. We started out receiving our distributions as agreed upon and were receiving what my dad had specified 2000 a month adjusted yearly for inflation and cost of living increases with two yearly payouts. All was well for a couple years them my oldest brother passed away. Not long after that we were abruptly notified of a new person to be taking over our trust admin and its been a nightmare ever since. Beginning with late and sporadic deposits never on time sometimes more than a week late and then if thats not bad enough the payouts went from 8-11,000 two times a year to December of 23 when we received ***** $ as payout. Eventually this new guy decided to change the terms of the trust and notified us we would be splitting the net income of the trust and without any reason or explanation our deposits went down to between 150,00 up to approx 800,00 and we cannot get them to explain they do not answer our inquiries, flat out are disregarding my fathers wishes. Currently there is over ******* in the trust. They recently changed handlers again and its the same behavior of avoiding any questions not getting back in a timely manner. We are currently moving our trust and are going to start litigation.
      Read More

      Customer Reviews

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      Local BBB

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