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          Find a Location

          Mepco has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Mepco

              10 S La Salle St Ste 2310 Chicago, IL 60603-1068

              BBB Accredited Business

            • Mepco

              P.O. Box 5978 Carol Stream, IL 60197-5978

              BBB Accredited Business

            • Mepco

              147 N. Michigan Ave. Chicago, IL 60602

              BBB Accredited Business

            • Mepco

              111 Canal Street #375 Chicago, IL 60606

              BBB Accredited Business

            • Mepco

              Carol Stream, IL 60197

              BBB Accredited Business

            Business ProfileMepco

            Billing Services
            Multi Location Business
            BBB accredited business

            Contact Information

            10 S La Salle St Ste 2310

            Chicago, IL 60603-1068

            Visit Website
            (800) 397-6767

            Business hours

            8:00 AM - 5:00 PM
            Business Hours
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM
            8:00 AM - 5:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1.09/5

            Average of 153 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            284 complaints closed in last 3 years

            129 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessB+

            Accredited Since: 12/1/2009

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Products & Services

            Mepco provides billing services related to vehicle service contracts, sending bills and collecting payments. However, Mepco has no involvement in the development, marketing, sale, claims processing activities, or other administration of vehicle service contracts, and Mepco does not engage in any form of telemarketing. If you have questions regarding the purchase of a policy, or if you wish to cancel the coverage, you will need to contact the direct marketer or dealership that the policy was purchased from.  If you have questions regarding coverage details, repair authorizations, or claim submission you will need to contact the service contract administrator. The names and telephone numbers for these companies appear on all documents sent by Mepco and they alone can address discrepancies with product representation, service reimbursement, cancellations, reinstatement's, refunds, or any other vehicle service contract related issues.

             

            Business Details

            This is a multi-location business.

            Find a Location

            Mepco has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Mepco

                10 S La Salle St Ste 2310 Chicago, IL 60603-1068

                BBB Accredited Business

              • Mepco

                P.O. Box 5978 Carol Stream, IL 60197-5978

                BBB Accredited Business

              • Mepco

                147 N. Michigan Ave. Chicago, IL 60602

                BBB Accredited Business

              • Mepco

                111 Canal Street #375 Chicago, IL 60606

                BBB Accredited Business

              • Mepco

                Carol Stream, IL 60197

                BBB Accredited Business
              Location of This Business
              10 S La Salle St Ste 2310, Chicago, IL 60603-1068
              BBB File Opened:
              7/16/1997
              Years in Business:
              60
              Business Started:
              4/1/1964
              Business Started Locally:
              4/1/1964
              Business Incorporated:
              5/3/2017
              Accredited Since:
              12/1/2009
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Sing for Service, LLC
              • Mepco Payment Services
              Hours of Operation

              Primary

              M:
              8:00 AM - 5:00 PM
              T:
              8:00 AM - 5:00 PM
              W:
              8:00 AM - 5:00 PM
              Th:
              8:00 AM - 5:00 PM
              F:
              8:00 AM - 5:00 PM
              Business Management
              • Mr. Anthony Hammes, Chief Compliance Officer
              Contact Information

              Principal

              • Mr. Anthony Hammes, Chief Compliance Officer

              Customer Contact

              • Mr. Anthony Hammes, Chief Compliance Officer
              Read More Business Details and See Alerts

              Customer Complaints

              284 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/11/2024

              Complaint Type:
              Product Issues
              Status:
              Answered
              I signed up for coverage for my car and three companies were involved. *************** was one who went out of business. This company mepco and the other is called Dealer Loyalty Protection. Both companies said I could get a refund but neither have sent me my money. On the Mepco website, there was an option to cancel and I filled out the form back in December of 2023 still no refund. I have tried to contact both companies and they both had told me to call the opposite company.
              Read More
              Read 283 More Complaints

              Customer Reviews

              153 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Allison S

              03/29/2024

              If zero stars was a choice, thats what this company would receive. ****** was super disrespectful to me when I called trying to cancel my warranty plan due to the fact that I already had one through my car dealership. I attempted to call four to five times over this past week and was told someone would call me and they never did. I told ****** five time over the phone call that I wanted to cancel my plan and he continuously proceeded to tell me that I clearly havent done my research and that im making stupid decisions with my money. He then proceeded to talk over me, interrupt me, and refused to let me speak. Again. I reiterate. All I wanted to do was cancel a plan. Never in my life have I been spoken to so disrespectfully from a customer ********************** representative. I feel sorry for anyone who uses this company for their car warranty as they clearly are only seeking a check. ******, you should be ashamed of yourself for the way you spoke to me.

              Mepco Response

              04/01/2024

              Thank you for submitting your concerns regarding Mepco. We strive to provide exceptional customer ********************** and appreciate the opportunity to address this issue. Please understand Mepco is only the servicer of payment plans for providers of vehicle service contracts. We need more information; we would like the opportunity to speak with you to provide you with the contact information for the direct marketer and/or administrator of the vehicle service contract purchased. These companies will be able to address any questions regarding discrepancies with product representation, service reimbursement, cancellations, reinstatements, refunds, or any vehicle service contract related issues. Please contact our Customer ********************** department ************** Monday Friday from 8A 5P CST or by email at ***********************************
              Read 152 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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