Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Repair Ventures, LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Repair Ventures, LLC

              222 S Riverside Plz Ste 950 Chicago, IL 60606-5828

              BBB Accredited Business

            • Repair Ventures, LLC

              1981 N Broadway Ste 210A Walnut Creek, CA 94596

            Business ProfileRepair Ventures, LLC

            Auto Service Contract Companies
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            222 S Riverside Plz Ste 950

            Chicago, IL 60606-5828

            Visit Website
            (855) 842-6263

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            34 complaints closed in last 3 years

            11 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/13/2020

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Auto Insurance

            Auto Warranty Plans

            Business Details

            This is a multi-location business.

            Find a Location

            Repair Ventures, LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Repair Ventures, LLC

                222 S Riverside Plz Ste 950 Chicago, IL 60606-5828

                BBB Accredited Business

              • Repair Ventures, LLC

                1981 N Broadway Ste 210A Walnut Creek, CA 94596

              Headquarters
              222 S Riverside Plz Ste 950, Chicago, IL 60606-5828
              BBB File Opened:
              3/2/2020
              Years in Business:
              23
              Business Started:
              9/1/2000
              Business Incorporated:
              8/18/2003
              Accredited Since:
              3/13/2020
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Tristar Indemnity, LLC
              • Olive
              Business Management
              • Mr. Chuck Aikens, Compliance Manager
              • Ms. Christina Perry, Complaint Specialist
              Contact Information

              Principal

              • Ms. Christina Perry, Complaint Specialist

              Customer Contact

              • Mr. Chuck Aikens, Compliance Manager
              • Ms. Christina Perry, Complaint Specialist
              Additional Contact Information
              Read More Business Details and See Alerts

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/09/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              I purchased a new vehicle on February 9, 2024, and immediately called to cancel Policy No. VSCSP.900017951.01.01 that covered my 2017 ***** Ridgeline VIN: *****************. However, I recently received my **** statement and noticed a charge dated 02/14/2024. When I checked my Olive account, I also found a pending charge for 03/14/2024. It appears that there is an error in my account on ********************** and I am being charged for a service that I canceled.
              Read More
              Read 33 More Complaints

              Customer Reviews

              12 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Fref P

              04/11/2024

              I bought coverage for my 2019 ****** pathfinder about 2 years ago. Everything was explained to me wonderfully and I chose the complete care plan because it covered literally everything and was only 27 bucks a month. Fast forward 2 years and the car just randomly stops one day. We have it towed to the dealership and told we need a $7000.00 dollar transmission. I called olive and they told me to have our service tech call them with a repair estimate. About a week later, the next call I got was the dealership telling me our car was repaired and ready to pick up. Just had to pay our deductible to the dealership and off we went! Incredible customer service on *********************** part! Even the repair tech at the dealership told me that this vehicle service contract company was one of the most painless ones that he's ever had to deal with. I was skeptical at first but this company delivered on their product flawlessly and saved my family a giant repair bill! Will recommend to anyone on the future!

              Repair Ventures, LLC Response

              04/15/2024

              **************, thank you for your feedback. We are so pleased to hear that you are happy with the service that you have received and that your family was able to save money on a huge repair bill with your Olive policy.Should you have any questions about your policy, or if we can assist you in any other way, please feel free to contact us by phone at 888(********) or by email at ********************************
              Read 11 More Customer Reviews

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.