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Find a Location

Lawrence Auto Werks, Inc. has 1 locations, listed below.

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    Business ProfileforLawrence Auto Werks, Inc.

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/9/2021

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Lawrence Auto Werks, Inc. is full service automotive repair shop. Services include: Suspension, Batteries, Hybrid Car Repair, Vehicle Electrical Repair, Transmission Repair, Braks, Engine Repair, Tire Rotation & Wheel Alignment, Air Conditioning, Headlights, Taillights and more.

    Business Details

    Location of This Business
    4430 W Lawrence Ave, Chicago, IL 60630-2511
    BBB File Opened:
    6/27/2016
    Years in Business:
    17
    Business Started:
    1/23/2007
    Business Incorporated:
    1/23/2007
    Accredited Since:
    4/9/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Sun Auto Werks of Illinois Inc
    • Sun Auto Imports, Inc
    • Lawrence Auto
    • Sun Auto Werks
    Hours of Operation

    Primary

    M:
    8:00 AM - 7:00 PM
    T:
    8:00 AM - 7:00 PM
    W:
    8:00 AM - 7:00 PM
    Th:
    8:00 AM - 7:00 PM
    F:
    8:00 AM - 7:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Umair Ilyas, President/Owner
    Contact Information

    Principal

    • Mr. Umair Ilyas, President/Owner

    Customer Contact

    • Mr. Umair Ilyas, President/Owner

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/01/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Hello,The problem is that I took my car for a checkup for two problems. The owner or the manager told me it will cost me $65 for initial checkup, we have agreed on that to check the two problems. After his diagnostic he said you have a problem with your radiator. Then immediately I asked him about my other problem the noises that comes from underneath the car. He said that you need to fix the radiator first before looking at the other problem . He asked for an amount over $500 to fix the radiator . I told him you need to tell me where the noise underneath the car come from.. He told me that he was busy, and to come next week Tuesday at 10:30 AM. So I came Tuesday but then he said he was short on staff and he has only one mechanic working. I looked inside and there were four mechanics working there, I told him I can see 4 mechanics and he said they are only workers. Obviously he doesn't want to look at my car. I would like to have a refund of my $65 that I paid him.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Vivian S.

    5 stars

    07/19/2023

    Having been a customer of ********************** for almost ************************************************************************************************************** May I took my car for an emissions test and it failed. Inspector told me to drive car a lot and bring it back for a retest in about a week. After driving for several days the 'service engine soon' light came on.On May 24 I drove the car to Sun Auto Werks and told them about warning light and failing the emissions test. They said they would find the problem and fix whatever was need so car could pass the emissions test. I picked up my car on May 30 and they had replaced a faulty gas cap which was why the car failed the emissions test, replaced a questionable battery and taken the car for the emissions test where it passed.I can not recommend Sun Auto Werks to strongly. Not only are they great mechanics but they care that ever customer has a safe car to drive with affordable repairs.

    Local BBB

    BBB of Chicago & Northern Illinois

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