About
Important information
- Additional Info:Consumers please take note: The Direct General Group of Companies, Nashville, TN, which includes: Direct General Insurance Agency, Inc. d/b/a Direct Auto Insurance and d/b/a Direct Auto & Life Insurance, Direct Insurance Company, and Direct General Insurance Company, is not related in any way to Direct Auto Insurance Company (NAIC# 12721), headquartered in Chicago, IL.
Overview
Direct Auto Insurance Company
8700 W Bryn Mawr Ave Ste 350N
Suite 350N
Chicago, IL 60631-3512
See Hours
| Monday | 8:00 AM - 4:00 PM |
|---|---|
| Tuesday | 8:00 AM - 4:00 PM |
| Wednesday | 8:00 AM - 4:00 PM |
| Thursday | 8:00 AM - 4:00 PM |
| Friday | 8:00 AM - 4:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 1/8/2021
Years in Business: 20
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 5/16/2007
- Business Started:
- 1/1/2006
- Business Started Locally:
- 9/28/2006
- Type of Entity:
- Sole Proprietorship
- Business Management:
- Mr. Mike Torello, Member
Additional Contact Information
- Customer Contacts
- Mr. Patrick Francis, Compliance Specialist
- Additional Phone Numbers
- Other Phone: (312) 568-4550
Additional Information
- Other Resources
- Illinois Department of Insurance
100 W. Randolph St. Suite 9-301
Chicago IL 60601
Phone Number: (312) 814-2420
http://www.idfpr.com/doi - Business Categories
- Auto Insurance, Insurance Companies
Latest Reviews
Ashton A
"A NIGHTMARE !" ... Read full review
Jessica R
"They lie out the gate and charge you for extras you didn't ask for like roadside assistance ECT. They don't tell you that even though you tell them you just want the absolute cheapest plan for liability nothing else." ... Read full review
Monique T
"I am a customer for REMOVEDAuto REMOVEDI was recently in a car accident February of 2026 they denied my claim and they changed my insurance and said that I own a business and later said that I work for REMOVEDand I do not at the time I was on unemployment they raised my insurance $200 and no one will talk to me on the phone about it no supervisor I've tried calling REMOVEDno one will talk to me can someone please contact me thank you"
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