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Find a Location

South Loop Auto Service has 1 locations, listed below.

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    Business ProfileforSouth Loop Auto Service

    Auto Body Repair and Painting
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/1/2001

    Years in Business: 55

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1250 W 59th, Chicago, IL 60636-1934
    BBB File Opened:
    2/6/1998
    Years in Business:
    55
    Business Started:
    7/1/1968
    Business Started Locally:
    7/1/1968
    Business Incorporated:
    3/2/1993
    Accredited Since:
    11/1/2001
    Type of Entity:
    Corporation
    Alternate Business Name
    • South Loop Auto Service, Inc.
    Business Management
    • Mr. George Wells, CEO
    • Mr. Anthony Wells, President
    • Ms. Carolyn Wells, Corporate Secretary
    Contact Information

    Principal

    • Mr. George Wells, CEO
    • Mr. Anthony Wells, President
    • Ms. Carolyn Wells, Corporate Secretary

    Customer Contact

    • Mr. George Wells, CEO
    Additional Contact Information

    Fax Numbers

    • (773) 925-5830
      Other Fax

    Industry Tip

    BBB Tip: Choosing a mechanic for auto repair and service

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    This company serviced my car through my insurance company for repair. There was only front end damage to my car, everything else was working including my heat and radio. The car was dropped off on July 17 to be scheduled out on July 31. On July 31, my car was not completely fixed and their response was they were waiting on parts. I There were numerous calls to find out when the parts would come in and they just kept saying call back the next day to check. I called to the business Friday, November 3 and informed and was told I could pick the car up on Monday, November 6. I received my car; however, the passenger side lower light is still missing. While I was in the car driving, the heat and radio was no longer working. I contacted the business back and spoke with an ********************* and was informed they have nothing to do with the radio or heat...he stated maybe there was more damage then they saw. He then informed me to contact my insurance again before bringing the car back in for the heat and radio. ***** had no explanation of why the heat and radio was not working other than to receive more money to fix the two. My heat and radio was working when the car was dropped off to them. The heat and radio not working is their (South Loop Auto 59th) negligence and needs to be repaired by them. When I dropped my car off my odometer read ******* upon retrieval it reads *******. Someone did something to my car and they need to correct their error.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wayne H

    1 star

    11/08/2023

    Worst place ever putting glue on parts using old parts and screws that are worn didn't do half good should be put out of business customer ********************** is pathetic. The people doing the work are worse than a alley mechanic I hope you get shut down soon karma will bite you

    Local BBB

    BBB of Chicago & Northern Illinois

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