Business Profile
Appliance Sales
Unlimited Appliance PartsThis business is NOT BBB Accredited.
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Reviews
This profile includes reviews for Unlimited Appliance Parts's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.76/5 stars
Average of 21 Customer Reviews
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Review fromWalker W
Date: 04/11/2025
1 starThe dryer part was shipped fast, the part was not needed and immediately was returned WITH the authorized return number. A month later, after my costumer alert, a refund was made MINUS 20%. The refund folks have used every misreading possible in their refund policy to deny a complete refund. STAY AWAY FROM THIS COMPANY, THEY LIVE ON BS REASONS TO DENY THEIR OWN RETURN POLICYUnlimited Appliance Parts
Date: 04/12/2025
Thank you very much for letting us know about your experience.We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an *** and return address to return back the item to us for a refund. Per our returns policy, your request is considered buyer's remorse. Buyers remorse refers to a return where there was no wrongdoing on behalf of the seller. The policy also clearly states that all remorse returns will be subject to a 20% restocking fee and buyers are responsible for paying for the return shipping costs for returns that are considered remorse. We apologize if this policy is not what you had expected it to be. please don't hesitate to reach back out to **, if you have any further questions thank youReview fromJohn W
Date: 11/25/2024
1 starI ordered a part for my range needing it before thanksgiving to get a message the Friday before from ***** which was scheduled delivery date, that the item was undeliverable due to damaged! Grant it ***** may be partially to blame but in order for me to get reimbursed my money the shipper has to submit a claim with *****! I spoke with their customer service by phone and email and was told a claim would be submitted that same day! I called ***** on following Monday to find out no claim was submitted! I like doing business with honest people that dont take advantage of its customers! As my parents always told me, money doesnt grow on trees and I dont have it to give away!Unlimited Appliance Parts
Date: 11/26/2024
thank you for your feedback. We are currently working on your damage request as we speak and we will get this order refunded.thank youReview fromEric H
Date: 10/24/2024
1 starOrdered a part for my refrigerator door for my refrigerator. The "part" was shipped as stated. The "part" arrived and it was some kind of electronic part which did not match the part description or image on their website. According to the website itself, "You may return your purchase without any penalty and without specifying the reason within 30 days of receipt of the products purchased.". As an obvious error, I contacted the company multiple times via phone, email, and online form to arrange a return. I have not received a response whatsoever. Save yourself the hassle unless you are willing to risk the almost certain problem and/or be ignored when a problem does arise.Unlimited Appliance Parts
Date: 10/26/2024
thank you very much for your feedback. When we tried to look up your order number in our system, unfortunately we were not able to find your order information. It seems as if your review is for a different company. Might we suggest to you to please leave your review for the correct company of your order that you are trying to leave a review on.Review fromRonald J
Date: 10/20/2024
1 starOrdered a part from Unlimited Appliance Parts and, for various reasons, requested a return/refund for the item on two separate occasions; both requests within 10 days of receiving the part. Never received a response from either request. POOR customer service.Unlimited Appliance Parts
Date: 10/22/2024
thank you very much for your feedback. When we tried to look up your order number in our system, unfortunately we were not able to find your order ************** seems as if your review is for a different company. Might we suggest to you to please leave your review for the correct company of your order that you are trying to leave a review on.Review fromTrey M
Date: 10/06/2024
1 starOrdered a replacement refrigerator handle. The handle arrived and was the correct part but was pitted, scratched and used. Obviously a salvaged part. Return was easy but I was charged a 20% restocking fee. Had the part been described as used I wouldnt have ordered it, had the part been new I wouldnt have had to return it. Pretty disgusted they would charge a restocking fee for poor quality part. Buyer beware.Unlimited Appliance Parts
Date: 10/08/2024
Thank you very much for letting us know about your experience.We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an *** and return address to return back the item to us for a refund. Per our returns policy, your request is considered buyer's remorse. Buyers remorse refers to a return where there was no wrongdoing on behalf of the seller. The policy also clearly states that all remorse returns will be subject to a 20% restocking fee and buyers are responsible for paying for the return shipping costs for returns that are considered remorse. We apologize if this policy is not what you had expected it to be. please don't hesitate to reach back out to **, if you have any further questions thank youReview fromAustin E
Date: 08/10/2024
5 stars******* Refrigerator part replacement:The fridge part I ordered appeared accurate in form, function, and materials. Unltd App Parts had the lowest price by far, and my order was shipped, for free, on the very next business day (ordered friday night, shipped on Monday). It arrived exactly on time, 4 days later, and I live in a rural town. The part was a perfect fit and looks like a genuine OEM part. However, the confirmation email only gave a tracking number without listing who the carrier was, and their website account creation feature was buggy and almost impossible to use. But all-in-all, the job was fulfilled and the logistics were clearly defined.Unlimited Appliance Parts
Date: 08/11/2024
Hi ******, Thank you for your feedback. We certainly appreciate your business with us. best regardsReview fromKisah C
Date: 05/20/2024
1 starStole my money. Sent me a metal insult junk instead of the expensive Plantronics headphones I ordered. Demanded I pay for repackaging and shipping to send their $3-at-most metal junk back so they can process 7-10 days whether their metal junk insult is in good condition enough to refund me what I paid for, all while refusing to send me what I paid for, Plantronics headphones. Terrible.Unlimited Appliance Parts
Date: 05/21/2024
Thank you very much for letting us know about your experience. First and foremost, I want to sincerely apologize for any inconvenience this may have caused. We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an RMA and return address to return back the item to us for a refund. Unfortunately we haven't received your returned item back yet. please don't hesitate to reach back out to **, if you have any further questions thank youReview fromBrian A
Date: 05/08/2024
1 starPassing off knock off parts as original parts. The **************** microwave part I was trying to replace ones of high-quality mild aluminum, whereas their part was of cheap plastic Were charging over $100 for this microwave handle. When I confronted them about this they would only refund 80% of my cost, saying this was by remorse avoid.Unlimited Appliance Parts
Date: 05/09/2024
Thank you very much for letting us know about your experience. First and foremost, I want to sincerely apologize for any inconvenience this may have caused. We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an RMA and return address to return back the item to us for a refund. Unfortunately we haven't received your returned item back yet. please don't hesitate to reach back out to **, if you have any further questions thank youUnlimited Appliance Parts
Date: 05/09/2024
Thank you very much for letting us know about your experience. First and foremost, I want to sincerely apologize for any inconvenience this may have caused. We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an RMA and return address to return back the item to us for a refund. Unfortunately we haven't received your returned item back yet. please don't hesitate to reach back out to **, if you have any further questions thank youReview fromDarin C
Date: 04/02/2024
1 starThis company does not have good customer service or policies. I received the incorrect part for my oven and when I returned it (I had to pay shipping) they also charged me a 20% restocking fee for 'buyers remorse'. I definitely will not do business with them again.Unlimited Appliance Parts
Date: 04/03/2024
We had received your return request stating that you would like to return your order. We then responded back to your email and had approved your return request with an RMA and return address to return back the item to us for a refund. Per our returns policy, your request is considered buyer's remorse. Buyers remorse refers to a return where there was no wrongdoing on behalf of the seller. The policy also clearly states that all remorse returns will be subject to a 20% restocking fee and buyers are responsible for paying for the return shipping costs for returns that are considered remorse. We apologize if this policy is not what you had expected it to be. Again, I am so incredibly sorry about any inconvenience you had experienced here.please don't hesitate to reach back out to us, if you have any further questions thank youReview fromErinn L
Date: 03/21/2024
5 starsCouldn't be happier. Ordered a part for my KitchenAid stove. I expected it to take 4-5 business days, and to my surprise it was sitting on my front door the next *************. Part was a perfect fit and looked great. Also they did have the cheapest price that I could find after looking online for several hours. 5 stars!! Thanks!!Unlimited Appliance Parts
Date: 03/22/2024
Hi *****,Thank you for your feedback. We certainly appreciate your business with us. best regards
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