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Business Profile

Coaching

Hoodle

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Coaching.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/07/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 31, 2024 I signed up for a new home builder lead generation and coaching program. On August 1, 2024 I attended a coaching **** at hoodle .chat During the coaching session ***** computer kept freezing and disrupted the flow of the **** which was a waste of everyone's time all (6) attendees. After the **** I went update my Subdivision profile. While updating my profile I encountered several error messages. I later found out that my profile was not showig up in the search. Making it impossible for leads to contact me. I called *** on August 1,2024 at 10:39a to tell him about the problems. He did not answer or return my call. On August 2, 2024 I called *** at 1:16p and spoke with him for about twenty minutues about my concerns. He claimed that his web developer was in another country and he would need to contact them about the problem. In our call I requested a coaching session on how to contact builders. He suggusted we go over this on the weekend and he would followup with me as the time and day after talking with his wife. To date I have not received any follow up from ***. I have sent emails, left a message on the ******** private page, sent text messages and nothing. I can not work with a company who conducts business like this. I have exhausted all types of communications and found this to be the only resolution in canceling the service and receiving my refund. This was my last result in getting the attention for this matter.

Hoodle is NOT a BBB Accredited Business.

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