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Find a Location

Royse & Brinkmeyer Apartments has 1 locations, listed below.

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    Business ProfileforRoyse & Brinkmeyer Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    211 West Springfield Ave., Champaign, IL 61820
    BBB File Opened:
    5/28/1998
    Years in Business:
    28
    Business Started:
    1/1/1996
    Business Started Locally:
    1/1/1996
    Type of Entity:
    Corporation
    Business Management
    • Mrs. Stephanie Funkhouser, Office Manager
    • Mr. Collin D. Carlier, COO
    Contact Information

    Principal

    • Mr. Collin D. Carlier, COO

    Customer Contact

    • Mr. Collin D. Carlier, COO
    Additional Contact Information

    Fax Numbers

    • (217) 378-2257
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/15/2023

    Complaint Type:
    Billing Issues
    Status:
    Answered
    I was released from the hospital and was sent home. I had been sleep deprived since I had been sent home for about a week, on June 9 the Mainteance had not sent out notice that they would be using power tools to fix the below neighbors issue. This loud noise startled me out of my sleep, and I called the office and the women advise that they would the team stop for the day but they resume next day. I played back down and ten minutes later they resumed with the power tools, which sent me into an emotional rage and I banged on the floor a total of two times. I then spoke with **** who advise he would reach out to try to get them to postpone again. But instead a white women came to my door upset and didn't introduce herself, I later learned she was Mainteance director whom was rude, not understand of my life threatening surgery I had five days prior. She was more concerned about the team getting their job done than the tenants who pay rent. She showed zero remorse as I stood in tears. I filed a complaint against her, and then on June 13 they tried claiming we were the cause of the damages after they had already charged us $50 for the so-called damages. They charges us additional $1127.50, without provide proof which states in the Illinois law they must prove invoices and receipts from their vendors for the damages. Although, I do not agree with because all we did was screw on a single shower head. The original Mainteance man who we talked to weeks prior advise we are fine just add some teflon tape and that show make it more sturdy. But he never once said that our shower head cause an entire pipe to burst and leak thru a ceiling because that's impossible. I think the Mainteance director is retaliating against my complain I made to Sophie the office manager. She also didn't mention any additional charges to the $50 we already paid. We cannot afford to pay this and pay $1049 in rent. I advised them they mines well evicted us because now we cannot afford anything, nor food.
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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Diana O

    1 star

    06/20/2022

    They took my deposit and are charging an additional $700.

    Local BBB

    BBB of Central Illinois

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