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Business Profile

Fire and Water Damage Restoration

Puroclean Emergency Restoration Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB
Visit Website(618) 206-7055Write a Review

About

Overview

Puroclean Emergency Restoration Services

1934 N 81st St

Caseyville, IL 62232-1656

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See Hours
Operating Hours
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
9:00 AM - 4:00 PM
Closed
Closed

BBB Accreditation & Rating

Puroclean Emergency Restoration Services is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A+

Reasons for rating

  • Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.
More InformationHow are BBB ratings calculated?

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About This Business

PuroClean Emergency Restoration Services provides property damage restoration services, including water damage restoration, fire and smoke damage restoration, mold removal, biohazard cleanup, and reconstruction work. The company assists clients with assessing property damage, carrying out mitigation steps, and coordinating restoration procedures to address conditions affecting homes and businesses.
We provide water mitigation, mold remediation, fire and contents cleaning, biohazard cleanup, Board-up and Tarping for temporary repairs and reconstruction services.

BBB Accredited Since: 6/13/2017

Years in Business: 16

Products and Services

PuroClean Emergency Restoration Services offers the following products and services:
Water Damage Restoration: Mitigation and drying processes using equipment designed to reduce moisture and prevent further deterioration. 
Fire and Smoke Damage Restoration: Procedures to address damage from fire and smoke, including cleaning and structural restoration tasks.
Mold Removal: Identification and removal of mold and moisture sources affecting residential or commercial structures.
Biohazard Cleanup: Removal and processing of hazardous materials in accordance with safety guidelines. 
Reconstruction Services: Post-mitigation repairs to restore affected areas following damage events.
We help families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property damage.

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
12/6/2010
Business Started:
12/1/2009
Business Started Locally:
12/6/2010
Business Incorporated:
11/27/2009
Type of Entity:
Corporation
Business Management:
Mrs. Lisa M Reiss, Co-Owner
Mr. Paul A Reiss, Co-Owner
Shelli Crow, Office Manager

Additional Contact Information

Principal Contacts
Mr. Paul A Reiss, Co-Owner
Customer Contacts
Mr. Paul A Reiss, Co-Owner
Fax numbers
Other Fax: (618) 206-7056
Additional Phone Numbers
Other Phone: (618) 979-8466
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business
Sales: Email this Business
Technical Support: Email this Business
Customer Service: Email this Business
Social Media

Additional Information

Payment methods

Insurance Assignment


Credit Card


Cash/check

Other Resources
NAIC - National Association of Insurance Commissioners - (IL)
NAIC Central Office
Kansas City MO 64106-2197
Phone Number: (816) 783-8500
https://sbs.naic.org/solar-external-lookup/
NAIC - National Association of Insurance Commissioners - (MO)
NAIC Central Office
Kansas City MO 64106-2197
Phone Number: 573-751-4126
https://sbs.naic.org/solar-external-lookup/
Business Categories
Fire and Water Damage Restoration, Cleaning Services, Mold Removal, Water Damage Restoration, Mildew Remediation, Mold Testing, Water Mitigation, Mold Remediation, Fire Damage Restoration, Mildew Removal, Crime Scene Clean Up, Fire Clean Up, Fire Emergency, Fire Insurance, Fire Mitigation, Biohazard Cleanup, Smoke Abatement Equipment

Latest Reviews

  • Debra T

    "No communication, many errors and changes in employees has caused a 6-month delay in completion of the job. As of 3-16-2026 the final inspection has not been completed but I have a lien being put on the property and they said work was completed 12-16-2025." ... Read full review

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