Business ProfileforCabinets and Granite Direct

In January 2022 I ordered and received kitchen cabinets from ***. Before ordering the question was asked of the salesman ***** if there is a problem with the cabinet opening as they go directly to the ceiling . He was direct in his answer that no they do them all the time and it is NOT a problem. The installation was completed and in a couple of months when the weather started to warm up, the ceiling sagged and I can no longer open the doors to the cabinets. When contacted, we reminded him of his answer that this is NOT a problem but he only stated that it is not a defect with the cabinet and therefore it is OUR problem. I have visited on many occasions and he always promises to talk to upper management but never contacts me back. I cannot be the only person this has happened too. I spoke with him today again and his only help is to have me contact their installers to see what they feel is a viable option to fix the problem. It would not be a problem if they had even said in the beginning that there is a possibility this could happen. It will now cost me extra funds to possibly have the doors shaved down and re-laminated. I feel they should help me with this situation but they say the cabinets are manufactured elsewhere and they can't help. I just don't want them to have an A rating when they will not help those they sell items to but won't help with problems.