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Find a Location

Vic Koenig Chevrolet has 1 locations, listed below.

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    Business ProfileforVic Koenig Chevrolet

    New Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/15/2010

    Years in Business: 58

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Dealer

    Business Details

    Location of This Business
    1040 E Main St, Carbondale, IL 62901-3113
    BBB File Opened:
    9/16/1996
    Years in Business:
    58
    Business Started:
    1/1/1966
    Business Started Locally:
    1/1/1966
    Accredited Since:
    3/15/2010
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:30 AM - 6:00 PM
    T:
    8:30 AM - 6:00 PM
    W:
    8:30 AM - 6:00 PM
    Th:
    8:30 AM - 6:00 PM
    F:
    8:30 AM - 6:00 PM
    Sa:
    9:00 AM - 5:00 PM
    Su:
    Closed
    Business Management
    • Mr. Vic Koenig, President
    Contact Information

    Principal

    • Mr. Vic Koenig, President

    Customer Contact

    • Mr. Vic Koenig, President
    Additional Contact Information

    Fax Numbers

    • (618) 529-1922
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/23/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    From the first day I purchased my car, I had sensors going off. When I told the dealership about it, they said it was a manufacturers' issue. The car is a 2019 model (Nissan Murato). I went through the manufacturer. The manufacturer said that there were no issues from the production with sensors; there had been no recalls, that the car must have been in an accident. When I told the dealership about this, they said I couldn't go to another dealer or mechanic's shop or it would void my warranty. (36 month warranty) They are refusing to make any repair. The car was towed at their expense and they lost the car. They are blaming the tow company for the bent frame and that it is not their responsibility. A lot of run around. I have spent about $600 on various repairs that have not resolved the issue.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    James T

    1 star

    11/01/2021

    its a good place to buy a car ******************* was Great to work with and did not pressure me at all.. then after having my *********************************************************** the front after only having it for 6 months so I took it there since that's where I purchased it and oh how big a mistake that was.. they did the first oil change before I went to pick it up and the left front rim was scratched and there was oil on the side panel and steering wheel really nice but that was only the beginning the work done in their body shop was even worse, burnt the paint on fenders and didn't even bother to touch up but the biggest problem was that they left several parts loose and didn't align the front end which obviously should have been done after getting hit in the front end.. the steering wheel has been off center ever since but when I went back and questioned them about it said that I would have to pay for it myself even though the repair **** was $5500 and had asked before I picked it up if drove properly being it was still almost new and was told it did, then their service was rude about it when I asked them why it wasn't taken care of before they gave me the truck back, been there 4 times since and neither the alignment or mag has been fixed, I have been a GM owner my whole life and only bought new *****s and this has been my worst experience ever.. their service department Sucks! I will be changing my own oil etc until I buy another one anywhere but here

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