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Business Profile

Auto Repairs

The Auto Shop
BBB accredited business seal
BBB Accredited BusinessARated by BBB
Visit Website(618) 457-8411Email BusinessWrite a Review

About

Overview

The Auto Shop

317 E Main St

Carbondale, IL 62901-3009

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See Hours
Operating Hours
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
8:00 AM - 5:00 PM
Closed
Closed

BBB Accreditation & Rating

The Auto Shop is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 2 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

The Auto Shop provides auto repair and maintenance services, including brake repair, oil change service, vehicle inspections, tire services, battery service, engine and transmission diagnostics, A/C repair, and lighting and electrical services. The company assists clients with online scheduling and digital vehicle inspections that document findings through photos and written reports shared electronically to support repair decisions.

BBB Accredited Since: 7/27/2018

Years in Business: 35

Products and Services

The Auto Shop offers the following products and services:
Brake Repair: Inspection and replacement of brake pads and shoes, rotor service, brake fluid service, ABS diagnostics, and system evaluations.
Oil Change Service: Engine oil and filter replacement based on manufacturer-recommended maintenance intervals.
Tire Services: Tire replacement, rotation, wheel alignment, wheel balancing, and tire pressure monitoring system service.
Engine and Transmission Diagnostics: Evaluation of warning indicators, drivability concerns, and mechanical or electronic system issues.
Steering and Suspension Repair: Inspection and repair of components related to vehicle handling and ride control.
Digital Vehicle Inspections: Electronic inspection reports with photos and notes provided through email or text.

Business Details

Local BBB:
BBB Serving Greater Missouri & Southern Illinois
BBB File Opened:
8/29/2001
Business Started:
1/1/1991
Business Started Locally:
1/1/1991
Business Incorporated:
8/5/2015
Type of Entity:
Limited Liability Company (LLC)
Business Management:
Ms. Ida Marie Rennison, Owner
Mrs. Stephanie Vaughn, HR

Additional Contact Information

Principal Contacts
Mrs. Stephanie Vaughn, HR
Customer Contacts
Ms. Ida Marie Rennison, Owner
Mrs. Stephanie Vaughn, HR
Additional Phone Numbers
Other Phone: (618) 215-5269
Additional Email Addresses
Primary: Email this Business
Social Media

Additional Information

Other Resources
Illinois Car Dealer


Phone Number: 217-782-7817
Missouri Department of Revenue - Car Dealers


Phone Number: 573-526-3669
https://dor.mo.gov/publicreports/dealers_mv_report.txt
[email protected]
Business Categories
Auto Repairs, Used Car Dealers, Towing Company, Auto Inspection Stations, Auto Services, Rebuilt Engines, Tire Dealers, Auto Maintenance, Auto Air Conditioning, Foreign Auto Repair, Brake Services, Auto Machine Shops, Wheel Alignment, Mufflers, Auto Diagnosis, Tire Repair, Auto Electric Services, Vintage Auto Repair, Power Steering Repair, Auto Lube, Heavy Equipment Towing, Radiators, Suspension Repair, Lube Services, Shock Repair, Fleet Maintenance, Fleet Services, Steering Repair, Car Differentials, Marine Towing, Auto Boosting Services

Latest Reviews

  • Tali K

    "I brought my car in and then decided to take it elsewhere as a felt the quote for repairs they gave was too high. Also they were unsure about the repairs and parts needed." ... Read full review

  • James O

    "I paid 450 dollars to have a short found in my car. To me this is very expensive just to find and not any repairs to have been done." ... Read full review

View all Reviews

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