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          Additional Information

          Personalizationmall.com, LLC

          View full profile
          Location of This Business
          51 Shore Drive, Burr Ridge, IL 60527-5880
          BBB File Opened:
          10/2/2000
          Years in Business:
          27
          Business Started:
          5/1/1997
          Business Started Locally:
          5/1/1997
          Business Incorporated:
          4/15/1998
          Accredited Since:
          5/1/2008
          Type of Entity:
          Corporation
          Business Management
          • Ms. Kay Delfosse, Customer Care Supervisor
          Contact Information

          Principal

          • Ms. Kay Delfosse, Customer Care Supervisor

          Customer Contact

          • Ms. Kay Delfosse, Customer Care Supervisor
          Additional Contact Information

          Fax Numbers

          • (630) 910-6006
            Other Fax
          Serving Area
          • IL
          Payment Methods
          • We offer our Customers several convenient payment options. We accept most major credit cards including Visa, MasterCard, Discover and American Express. We also accept PayPal for your convenience. We do not accept cash, checks or COD.
          Refund and Exchange Policy

          • We make personalized gift-giving easy, fast and letter-perfect -- we guarantee it!

            Our buyers select only the highest quality gifts, which are then customized just for you! We inspect every item again for quality and accuracy before it ships to you or someone special.

            We guarantee our personalized products to be free of manufacturing errors or product defects. If there is a quality issue with your order, you may return it in new condition and in its original packaging for a prompt exchange for the same item, or immediate full refund. Understandably, personalized items cannot be accepted for return unless there is a manufacturing error or product defect. All refunds or exchanges must be made within 30 days of receipt.

            We want your order to be made just the way you want it! We understand that everyone makes mistakes (including us!)
            Please review your personalization and order details before submitting your order. Check spelling, dates and names carefully. You are welcome to email us at [email protected] if you have questions about personalization, before placing your order. Understandably, we are not able to accept cancellations or changes to orders once they are placed, as they are immediately sent into production. NOTE: PersonalizationMall.com also reserves the right to cancel your order at its discretion should the order be deemed inappropriate for language, content or material.

            Understandably, no refunds can be issued for orders delayed due to adverse weather conditions. Thank you for understanding.

          Business Categories
          Online Shopping, Gift Shop

          Contact Information

          51 Shore Drive

          Burr Ridge, IL 60527-5880

          Visit Website
          (630) 910-6000

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          Accreditation

          BBB accredited business

          Accredited Since: 5/1/2008

          Years in Business: 27

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Overview of BBB Ratings

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