Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Repairs

No limit auto performance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/17/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Incident Date: December 20, 2024 On December 20, 2024, I went to No Limit Auto Performance to purchase wheels and tires for my 2019 *** 750i X Drive. I provided the specific wheel and tire sizes required for my car:Tire Sizes:Front: 245/40 R20 Rear: 275/35 R20 I asked the agent, Hamish, if they needed my Vehicle Identification Number (VIN) to ensure accuracy. Hamish responded, No. I also inquired about their policy in case the delivered items did not fit my vehicle. Hamish assured me there would be no issue, stating, We will just do drop shipping to returnno problem.Later, I called to confirm that the tires were correctly ordered and specified that I needed run-flat tires. I was informed that run-flat tires would cost an additional $500, which I agreed to pay. By this point, I had sent a total of $2,500 to No Limit Auto Performance via Zelle.When the items were delivered, I found they had sent:Four tires of size 275/35 R20,Four wheels of size 20x8.5.According to **** specifications, this setup is incompatible. My car requires a staggered setup:Front wheels: 20x8.5 Rear wheels: 20x10 .I contacted *****, the manager at No Limit Auto Performance, and explained the issue. During several video chats, I showed him that the wheels and tires had not been mounted or used. He was convinced and so We signed an agreement for equal exchange, and ***** sent me shipping labels to return the items. I returned everything using FedEx.After receiving the items, ***** claimed one wheel was used and another was damaged, stating I needed to pay an additional $900 to receive the replacement setup. At this point, ***** has both the returned items and my $2,500. Despite my repeated attempts to resolve this matter, he has refused to refund my money or replace the items as agreed.I believe this is a deliberate attempt to defraud me, taking advantage of the fact that I live out of state.

No limit auto performance is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.