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Business Profile

Computer Dealers

MNJ Technologies Direct, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/18/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    Better Business Bureau:

    The Business has addressed my concerns outside of addressing the BBB in reference to complaint ID ********. My issue is resolved and my complaint can be closed. 

    Sincerely,

    ***** ******I overnighted a Cashier's check for ******* to the address provided. It is also key that my friend sent his check to that address as well. Over the weekend, both of our checks arrived at the same address (see screen shot confirming delivery):Cardiss ******* *************************************************** When I saw this, I immediately expressed concern that this was not the correct location. I called **** ******* to clarify this, and I was unable to get a reasonable response about whether this was the correct address. I then escalated to ****** boss, named **** (I do not have his last name) through their customer service line. He expressed to me that this was indeed the correct location of the ** box. Just now however, both my friend and I were made aware that they did NOT receive the check. We both explained that this seemed odd, as our checks both went to the same place. They said their is nothing else they could do. This really concerns me for a scamming business practice.

MNJ Technologies Direct, Inc. is NOT a BBB Accredited Business.

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