Medical Equipment
Patterson MedicalAbout
About This Business
Products and Services
Business Details
- Local BBB:
- BBB of Chicago & Northern Illinois
- BBB File Opened:
- 1/18/2012
- Business Started:
- 4/6/2006
- Business Started Locally:
- 4/6/2006
- Type of Entity:
- Corporation
- Business Management:
- VICTORIA SCHULTZ, CS DEPT. LEAD & TRAINER
Additional Contact Information
- Principal Contacts
- VICTORIA SCHULTZ, CS DEPT. LEAD & TRAINER
- Customer Contacts
- VICTORIA SCHULTZ, CS DEPT. LEAD & TRAINER
- Additional Phone Numbers
- Other Phone: (800) 323-5547
Additional Information
- Refund and Exchange Policy
- Return Policy
* All returns must have an RGA number (returned goods authorization number). All unauthorized returns are subject to a 15% processing fee and a $10 administrative charge.
* No returns will be accepted after 90 days elapse.
* All returns must be in original packaging and received in new and resalable condition. For applicable restocking fees consult the chart below.
* If you receive merchandise as a result of a Patterson Medical error, you will be issued a credit for return shipping expense and no restocking fee will be applied.
* For all other returns, we will credit your account for returned merchandise, minus the required restocking fee once merchandise has been received, inspected and confirmed to be in resalable condition. Credits will not be issued for items received in non-resalable condition. The customer is responsible for properly packaging and protecting the item during its shipping back to Patterson Medical. Initial freight charges are not credited. All credits must be redeemed within 180 days.
* Sorry, but for health reasons we are unable to accept returns or exchanges of eating, hygiene and mouth stick products. In addition, we cannot accept books, computer software and videos that have been removed from original packaging.
* Credits for returns are issued only to original purchaser.
* No cash refunds issued for under $25.00. Credit balance will be applied to future purchases made within 180 days.
Restocking Fees:
Days Elapsed & Applicable Restocking Fees
Under 30 days
No restock fee on items shipped UPS.
30-60 days
25% of price of all returned items
61-90 days
50% of price of all returned items - Business Categories
- Medical Equipment
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