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Find a Location

Valuepal has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Valuepal

      684 County Line Rd Bensenville, IL 60106-3260

    • Valuepal

      1191 Saratoga Dr Carol Stream, IL 60188-4645

    Business ProfileforValuepal

    Online Retailer
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Valuepal has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Valuepal

        684 County Line Rd Bensenville, IL 60106-3260

      • Valuepal

        1191 Saratoga Dr Carol Stream, IL 60188-4645

      Location of This Business
      684 County Line Rd, Bensenville, IL 60106-3260
      BBB File Opened:
      12/28/2016
      Years in Business:
      11
      Business Started:
      12/21/2012
      Business Started Locally:
      12/21/2012
      Alternate Business Name
      • Total Interactive Solutions LLC
      • Cpg.IO LLC
      • Please and Thank You LLC
      • Trustables
      Hours of Operation

      Primary

      M:
      9:00 AM - 6:00 PM
      T:
      9:00 AM - 6:00 PM
      W:
      9:00 AM - 6:00 PM
      Th:
      9:00 AM - 6:00 PM
      F:
      9:00 AM - 6:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Steve Higgonbothem, President
      • Mr. Bradley Wasz, Chief Operating Officer
      Contact Information

      Principal

      • Mr. Steve Higgonbothem, President
      • Mr. Bradley Wasz, Chief Operating Officer

      Customer Contact

      • Mr. Steve Higgonbothem, President
      Additional Contact Information

      Phone Numbers

      Industry Tip

      BBB Tip: Smart shopping online

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I purchased a heavy-duty O'Cedar broom from Trustables (CPGIO, LLC), plus a few minor items. Order # TRUST-*****. The cost of the broom was less than half the price anywhere else, including at Amazon (where the *************** website links consumers to.) The broom arrived, and is defective. The tip of the broom is crushed/dented and very sharp as a result. I'm uploading a photo here. Not safe to use. I suspect, but can't be certain, that these brooms are "seconds," meaning they all have defects. If this is in fact the case, they should say so on their website. The company is nonresponsive to me, even when I wrote them that I'd file a BBB complaint. I now wnat to return the defective broom, as well as the minor items I bought with it. I want a full refund of $48.86 and I want Trustables to pay for the return shipping.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      5 stars

      02/12/2023

      WOW WOW WOW IS ALL I CAN SAY GREAT SERVICE AND ****** GETTING WHAT YOU WANT FOR THE ****** RIGHT HERE...

      Local BBB

      BBB of Chicago & Northern Illinois

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