About

Local BBB:

BBB of Chicago & Northern Illinois

BBB File Opened:

2/23/2003

Business Started:

1/1/1993

Business Started Locally:

1/1/1993

Type of Entity:

Limited Liability Company (LLC)

Business Management:

Mr. Rick Orenstein, President/CEO

Additional Information

Refund and Exchange Policy

Returns & Refunds

We are human beings and can try to remedy a problem or get to the heart of the matter. Customers wishing to return anything, should call first 1-888-616-9450 before taking any position based upon these terms.  If you purchased the wrong Italica item or the wrong size tool holders, we will gladly exchange the item with no restocking fees, call us, get an RA number and we can get the order ready. Once the others have been returned or we can make a separate transaction based upon your urgency and  ship the new order quickly, no shipping charges are refunded. Please take note.
Make sure you order right the first time please.

Returns & Refunds- Approved By Visa & M/C
•All merchandise returned will incur a minimum 25% re-boxing, restocking and reconditioning fee. We reserve the right to waive or change this at any time.
•All merchandise returned must be in its original box or a box that will not incur damages in return shipping. Damages incurred due to returned items opened or mishandled are the responsibility of the customer. We accept no liability of such.
•All credits for merchandise returned after 30 days will be for in-house credits only. Credits good for 1 year from date of return.
•No returns accepted without prior authorization. Call 1-888-616-9450 for Return Authorization number. We reserve the right to refuse any unauthorized returns.
•Customers are responsible for return shipping on all orders. Unless otherwise noted. There are no exceptions.
•A 50% non-refundable deposit is required on all used equipment or put on hold.
•All customer refunds can take up to 6 weeks.
•All Parts are Non-Returnable & Non-Refundable unless otherwise noted, we reserve the right to change this at any time.
Freight Charges & Policies
•Shipping Charges are Non-Refundable once an order has shipped. Shipping due to return is also non refundable unless otherwise noted.
•All orders are either pre-paid or a minimum required deposit of 60% is due before any transaction will begin processing. Balance is to be paid within 5 days prior to delivery or shipping, non-compliance may result in delays with original shipping date.
•All orders must be pre-paid within 5 days prior to shipment unless otherwise noted. (i.e., financing/leasing).
•Inside Delivery or Additional Trucking Expense Is Extra & Must Be Paid For Before Delivery Is Mad. Any Customer Making A Demand Once Truck Is On Hand Must Pay To The trucking Company Directly, Unless Authorized By American Beauty Equipment Directly By Calling 1-630-616-9450 & Paying In Advance.

Warehousing fees
•Storage charges will apply 30 days after date of purchase unless otherwise noted.
•A minimum charge of $50.00 up to $150.00, PER PALLETT PER MONTH will apply. These extra charges are determined by dimension and weight of item(s) in question, and follow the storage guidelines schedule (A) of American Beauty Equipment.
•Any unclaimed or past due account balances beyond 6 months from original invoice date become the property of American Beauty and subsequent forfeiture of deposit is thus treated the same.
Custom Furniture
•All custom cabinetry orders will be approved by him/her with a signature, wherein any circumstance other than what has been approved is directed at him/her for completion and resolution, and is not the responsibility of American Beauty Equipment
•All custom cabinetry requires a 60% deposit, with the balance due 5 days prior to shipping. Once initiated, custom projects are not cancelable and the customer becomes responsible for the entire amount quoted. NO refunds or returns are permitted for custom projects. All sales are final. This condition excludes manufacturer defects, which follows the Terms and Conditions set forth by the individual cabinetry makers.
Limitation of Warranty
All manufacturer and in house warranties becomes null and void if complete payment is not made within the payment terms or merchandise has been tampered with.
•American Beauty Equipment shall not under any circumstance be liable for special, incidental or consequential damages such as, but not limited to, damage to or loss of property or equipment, loss of profits or revenue, cost of capital, cost of purchase or replacement goods or related claims of a customer. Customers’ remedies set forth herein is exclusive. The liability of American Beauty Equipment under these Terms and Conditions, or from negligence, strict tort or under any warranty or otherwise, shall not exceed the price of the goods upon which such liability is based (unless American Beauty Equipment elects to repair or replace such goods at its own expense).
•The handling of a warranty for an item that is discontinued and or no longer available becomes the discretion of American Beauty Equipment for replacement.
•A licensed plumber must perform all installations for plumbing and related equipment professionally. Failure to do so negates original manufacturer warranty. Documentation must be provided at time off complaint. No exceptions!
•An approved technician must service all electronic equipment under warranty. Failure to do so negates original manufacturer warranty.
•American Beauty Equipment reserves the right to sell certain goods “AS IS,” without any warranty whatsoever for such goods (refurbished, reconditioned, showroom models and used furniture) unless otherwise noted on sales receipt.

Business Categories

Barber Equipment, Skin Care, Beauty Supplies, Hair Products, Massage Supplies, Tanning Equipment