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            Business Profilegreekgear.com

            Online Shopping
            BBB accredited business

            Contact Information

            6 Commerce Dr

            Freeburg, IL 62243-3228

            Visit Website
            (618) 539-9998

            Business hours

            9:00 AM - 6:00 PM
            Business Hours
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            9:00 AM - 6:00 PM
            11:00 AM - 5:00 PM

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            Get a Quote

            Customer Reviews

            1.33/5

            Average of 12 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            22 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/19/2018

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Online Retail

            Products & Services

            Welcome to GreekGear.com, where you can find all the Greek apparel and merchandise you need to represent your Fraternity & Sorority around campus or out on the town.

            Business Details

            Location of This Business
            6 Commerce Dr, Freeburg, IL 62243-3228
            BBB File Opened:
            1/5/2011
            Years in Business:
            24
            Business Started:
            5/15/1999
            Accredited Since:
            12/19/2018
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 6:00 PM
            T:
            9:00 AM - 6:00 PM
            W:
            9:00 AM - 6:00 PM
            Th:
            9:00 AM - 6:00 PM
            F:
            9:00 AM - 6:00 PM
            Sa:
            9:00 AM - 6:00 PM
            Su:
            11:00 AM - 5:00 PM
            Business Management
            • Mr. Joseph Tantillo, CEO
            Contact Information

            Principal

            • Mr. Joseph Tantillo, CEO

            Customer Contact

            • Mr. Joseph Tantillo, CEO
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Smart shopping online

            Customer Complaints

            22 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/23/2024

            Complaint Type:
            Delivery Issues
            Status:
            Resolved
            Order was placed on 03/05/2024 Total paid $233.37 I ordered 4 Greek items, two blankets, a trucker hat and a pullover. Received all items separately. I received the jacket first. It was supposed to be customized with my sons information. Received the item it was not customized and it had two different colors of gold when they were supposed to be the same. I reached out to company and requested a replacement or refund. I was told I had to pay to ship back and I could get 50% refund or full store credit if I paid return shipping. I told them that wasnt acceptable and I would like my money back. I was told the same thing again. Once I received the remaining items I found they were all defective. I reached out again requesting a return label and a full refund since everything was defective. They again refused and said if I pay to return everything they would give me merchandise credit or half of my money back. All of my follow up emails have been ignored.
            Read More
            Read 21 More Complaints

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Phillip W

            04/09/2024

            I ordered a fraternity blazer in January and have not heard from them since they got the money from my credit card $227.84 and when I try to call them it always goes to voicemail I would like to get my refund please.

            greekgear.com Response

            04/10/2024

            We did contact the customer on 2/6/24 regarding the back ordered blazer, the customer responded stating they would wait for the restocking date of mid April, the following is the email sent We have not heard from the customer since, the cost of the blazer $129.95 plus tax in the amount of $9.64 has been credited as requested in this complaint. 02/06/2024 14:06:00 ********************** Regarding order greekgear-******* from greekgear (**)To: ************************** Subject: Regarding order greekgear-******* from greekgear (**) Message:We apologize, however our supplier has just informed us the Omega Psi Phi blazer ordered on Greekgear.com is currently on back order with the manufacturer with an estimated re-stocking date of mid-April. I will be happy to keep the order on file to complete production once the item re-stocks. Please let me know how you would like to proceed. I apologize for any inconvenience this may cause.1517947
            Read 11 More Customer Reviews

            Local BBB

            BBB of Eastern & Southwest Missouri & Southern Illinois

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