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Find a Location

Quality Logo Products has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforQuality Logo Products

    Promotional Products
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.94/5stars

    Average of 335 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Quality Logo Products is an e-commerce company that offers a wide range of custom items. The company provides fast shipping, a lowest price guarantee, and no hidden fees on every order.

    Products & Services

    awards, business supplies, corporate apparel, Koozie can coolers, pens and pencils, Promotional Products, Promotional Items, Stress Balls, Tote Bags, Pens, Tradeshow Giveaways, Business Promotional Products, Business Promotional Items, Promo Products, Promo Items, Water Bottles, Bags

    Business Details

    Headquarters
    724 N. Highland Ave., Aurora, IL 60506-2942
    BBB File Opened:
    4/22/2005
    Years in Business:
    20
    Business Started:
    12/13/2003
    Business Started Locally:
    12/13/2003
    Business Incorporated:
    12/17/2003
    Type of Entity:
    Corporation
    Alternate Business Name
    • Quality Logo Products, Inc.
    Hours of Operation

    Primary

    M:
    7:00 AM - 6:00 PM
    T:
    7:00 AM - 7:00 PM
    W:
    7:00 AM - 7:00 PM
    Th:
    7:00 AM - 7:00 PM
    F:
    7:00 AM - 7:00 PM
    Sa:
    9:00 AM - 4:00 PM
    Su:
    Closed
    Business Management
    • Mr. Michael Wenger, Vice-President
    • Mr. Bret Bonnet, President/CEO
    Contact Information

    Principal

    • Mr. Michael Wenger, Vice-President
    • Mr. Bret Bonnet, President/CEO

    Customer Contact

    • Ms. Alyssa Mertes
    Additional Contact Information

    Fax Numbers

    • (866) 314-5646
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/02/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    I would like to make a complaint regards to Quality Logo Products **************** Rep ************************ Last October of 2021 I contacted her to ask if my organization could open free company store with Quality Logo Products. Lala and I emailed each other for month of October 2021 setting up the company store by picking out products and then all emails stopped and never received my company website link. I emailed her back in summer of August of 2022 and asked **** has the site was ever created and she replied she never set up the company store. Here i was back in 2021 wasting my time providing her what products add to the company store. On November 1, 2022 I emailed her again ask if my organization could set up a company store one more time because it was never set up last year. **** replied to my email on my November 2, 2022 and she refuse to set up an company store because she wrote that stock changing daily its lot easier to keep my logo on file and have them email her directly. It makes me wonder does Quality Logo Products really offers a company store or does Lala get commission and she wants me to order from her every time I want place order. Higher up management at Quality Logo Products should look into this matter and see what their **************** Reps are telling their customers and they are turning away customers. I have enclosed all the emails from 2021 and 2022. here is the link to the page that talks about free company store
    Read More

    Customer Reviews

    335 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Kira S

    5 stars

    04/24/2024

    Quality Logo Products is a great company to work with. The products are fantastic and my logo, I can add to each order has been outstanding. I highly recommend using them. The staff is friendly and easy to work with. Quick turnaround for products,

    Quality Logo Products Response

    04/25/2024

    Hooray! Thank you so much for sharing this review. You always deserve the best, and we're happy that we provided excellent service. Please visit us again really soon!

    Local BBB

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