Business ProfileforDentalWorks Aurora

While being treated by Dr. *********************** I was told that tooth #** was cracked and needed a crown. On November **, 2023, he began the work to put in the crown, including the buildup and impression. At that appointment, he then noticed that I needed a root canal on tooth #**. He put in a temporary crown on tooth ** while we waited for the permanent. December 8, 2023, I went back to get the permanent crown and to start work on the root canal on #**. The permanent crown cracked as soon as he put it in my mouth. He put in another temporary while we waited another three weeks for another permanent crown. An hour after leaving the appointment, the temporary came out. I went back that afternoon to have it put back and it came out again later that evening. Another temporary crown was put in the following week. January 5, 2024, I went to have the root canal completed and the permanent crown put into # **. Again the permanent crown was wrong. He also didn't finish the root canal because he said he didn't have time. A temporary crown was put on both ** and **. That afternoon #** came out again. This was a Friday afternoon after the office had closed.The following Monday, January 8, 2024, I tried to call the office 25 times to get the temp replaced, but they never answered the phone. In my frustration I went to a new dentist who told me that the buildup was done incorrectly and would have to be redone. I scheduled an appointment the following week and walked out with a permanent crown that was made in his office. I continued to try to contact Dental Works, for several days, but they never answered the phone. The new dentist has since completed the root canal work. I would like all money that was paid to Dental Works to be refunded to me ($975.40) and the insurance company ($1,**7.60) and the Care Credit financing stopped since he didn't complaint any of the work that he contracted to do.