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Find a Location

Crown Roofing & Masonry Co. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Crown Roofing & Masonry Co.

      700 E Northwest Hwy Arlington Hts, IL 60004-6207

    • Crown Roofing & Masonry Co.

      6113 W Belmont Ave Chicago, IL 60634-4004

    Business ProfileforCrown Roofing & Masonry Co.

    Roofing Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    We Are a Full-service Roofing and Masonry Company for Commercial-Industrial-Residential-Properties

    Flat Roofing
    Commercial Roofing
    Industrial Roofing
    Residential Roofing
    Masonry Tuckpointing
    Air Duct Cleaning

    Masonry:  Chimney Repair / Rebuild, Tuckpointing / Masonry Repairs, Metal Lintel Repairs or Chicago Violation Repairs

    Products & Services

    We Specialize in Commercial an Residential Roof Replacement and Repairs and Masonry Brick Tuck-pointing and Chimney Repairs

    Business Details

    This is a multi-location business.

    Find a Location

    Crown Roofing & Masonry Co. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Crown Roofing & Masonry Co.

        700 E Northwest Hwy Arlington Hts, IL 60004-6207

      • Crown Roofing & Masonry Co.

        6113 W Belmont Ave Chicago, IL 60634-4004

      Location of This Business
      700 E Northwest Hwy, Arlington Hts, IL 60004-6207
      BBB File Opened:
      1/11/2016
      Years in Business:
      19
      Business Started:
      3/1/2005
      Business Incorporated:
      7/8/2015
      Type of Entity:
      Corporation
      Business Management
      • Mr. Anthony Stevens, Owner
      Contact Information

      Principal

      • Mr. Anthony Stevens, Owner

      Customer Contact

      • Mr. Anthony Stevens, Owner
      Additional Contact Information

      Fax Numbers

      • (773) 688-5876
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/13/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      We have had several leaks appear following our "complete roof replacement" in June 2020 and initially Crown Roofing was responsive. Most recently, in June 2023, the roof leaks are re-appearing an as water spots and pooling on the ceiling drywall and wall. There is a clear split/crack in one of the seams of the roof which can easily be seen. As our "Complete roof tear-off and replacement" came with a 10 Year Warranty (as shown on page 10 of the signed contract", we have contacted Crown Masonry and Roofing multiple times by email and multiple times by phone to please come to inspect and address the issue. We have not received any response from Crown Masonry and Roofing. We must address this leak in our ceiling as it is continuing to cause damage in our home, and with no response from Crown we will be forced to call another roofing company and pay for this repair out of pocket, which will also in turn nullify our warranty on the roof that Crown sold us. We are reaching out to BBB to hopefully mediate a resolution with Crown Masonry and Roofing, prior to taking the next step of contacting an attorney to seek a refund for our repairs paid on the under-warranty roof as well as a refund for the pro-rated balance of the roof, due to nullified warranty.

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Christopher R

      1 star

      11/23/2021

      We contracted with Crown Roofing to tear off and replace three flat roofs on my townhouse. The contract included tearing off, moving the air conditioning units, reinstalling the air conditioning units, and installing new flashing around the house. After the roofing work was completed, the installers did not want to install flashing, stating that it was not needed, despite the fact that the contract called for new flashing. Ultimately, the flashing was installed around the walls, but not the doors. They were paid in full.A couple weeks later, we were contacted by Crown Roofing becasue they wanted me to pay the cost of moving and reinstalling the air conditioning units...that was already included in the contract. They called and emailed us several times. We finally sent them back the contract that said moving the air conditioning units was included. They stopped asking for money.Lastly, less than six months after installation, we came home from vacation to buckled floors and ceilings and walls that were dripping wet. Crown came back out and acknowledged that the area under the doors (that were not flashed) had not been sealed correctly and allowed the water to come in the home. He patched the area, accepted fault, and stated that they would be back in touch with us to fix the interior damage their workmanship caused.We have emailed and called several times. We have spoken to ***** in the office who mentioned that **** would get back in touch with us. After a month, we have received no response and our house is still in shambles. Crown refuses to contact us to fix the problems they caused.

      Crown Roofing & Masonry Co. Response

      11/26/2021

      This is ***** from crown roofing and construction we never did a job for you I think you got the wrong company.

      Local BBB

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