Business ProfileforSubway

They refused to serve me because of my preferences! The customer is not always right here at this **********************. This makes me sad because I love Subway and have been a long time customer (other locations). I have been going to Subway for easily 25 years. I have never had a Subway deny me service because of the way that I like my sandwich. I always order a footlong flatbread with tuna and cheese. My order has not changed in easily 15 years. I do not like the bread or the tuna toasted and most subways put up a little bit of a fight since the bread *should* be toasted. I understand that the quality of the bread and the taste will be different if it is not toasted and I do not care. I prefer it this way. But I have never had anybody REFUSE to serve me because I didn't want the bread toasted. That happened today at this location! The first employee was hesitant but proceeded to start making my sandwich when I assume it's the manager (male looking) chimed in and said that they MUST toast it. When I explained that I don't want it toasted and that I always usually get it this way from every other subway. I have gone to many different Subway locations in and around this area as well as other states. He said "that's okay that they'll do it, but we won't." So I asked if he would serve me and he said no. Clearly it's not a health hazard or risk of death if I want my sandwich not toasted since I'm still alive. I would not recommend going to this subway as they clearly do not care what the customer wants and the customer is not always right not this location.