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Find a Location

Romexterra Construction Inc has 1 locations, listed below.

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    Business ProfileforRomexterra Construction Inc

    Fire and Water Damage Restoration
    BBB accredited business

    At-a-glance

    Customer Reviews

    4.37/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/1/2015

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Romexterra Construction Inc. is a remodeling company providing water damage restoration services for residential customers. This company serves the western suburbs of Chicago, including Lisle, Woodridge, Westmont, Hinsdale, Willowbrook, Indian Head Park, Oakbrook Terrace, Oak Brook, Lombard, Villa Park, Wheaton, Glen Ellyn, Western Springs, Darien, Burr Ridge, Bolingbrook, Hodgkins, and Willow Springs. Services available from this company include fire damage restoration, water damage restoration, bathroom remodeling, and kitchen remodeling.

    Products & Services

    This company offers General construction, remodeling, fire and water restoration, kitchen remodeling, bathroom remodeling, hardwood floor, ceramic tile, marble, painting, carpentry rough and finish

    Business Details

    Location of This Business
    750 W Annoreno Dr, Addison, IL 60101-4316
    BBB File Opened:
    7/28/2011
    Years in Business:
    20
    Business Started:
    10/1/2003
    Business Started Locally:
    10/1/2003
    Business Incorporated:
    10/15/2003
    Accredited Since:
    4/1/2015
    Type of Entity:
    Corporation
    Alternate Business Name
    • Romexterra Construction Inc.
    Business Management
    • Mr. Nick Duta, President
    • Mr. Alex Duta
    • Mrs. Marie Saco
    Contact Information

    Principal

    • Mr. Nick Duta, President

    Customer Contact

    • Mr. Alex Duta
    • Mrs. Marie Saco

    Industry Tip

    BBB Tip: Preparing for and recovering from flooding

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/09/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Sept 29 2023 work started. Roof was subcontracted as some other roof company showed up. They installed 2 row of different color material and didnt had some tools looking into my garage they ask for drill bits and propane tank from my bbq grill. I talk to company contact ******* and he said this is wrong and I will be there they disregarded him and kept on installing wrong color roof. October 31st 2023 they showed up unannounced no one called one guy went up the roof without consent other at the door knocking when no one showed up he forced the garage door up and broke the rail of the garage door opener to get roof left over material. I wasnt home and my wife panic and call me if I scheduled this. They replaced the different color rolls on roof but kind of work they did manager of company agree is bad quality they use regular nails where stainless steel need to be place and put silicone over it. Flashing was dont poorly there is a ***** in the garage which they came 2 times to look at and dry out the roof from below. Its April 2024 and 4 times promises made to redo roof and nothing is done. The company has schedule 2 times and failed to show up or even bother to follow up. We have other things to do beside taking care of roof for past 6 months. Weather was an excuse for the longest time what went wrong now. People I work with in initial state are not in contact or left company. Just want complete refund and want to avoid this hassle dealing with unfair customer service.
    Read More

    Customer Reviews

    19 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Judith P

    5 stars

    04/22/2024

    ?????"I cannot express enough gratitude for the incredible restoration work done on my home after it suffered water damage. From the moment I contacted Romexterra and spoke to ***** and ******, I knew I was in capable hands.The team's professionalism and attention to detail were evident from the start. They conducted a thorough assessment of the damage and walked me through their restoration plan step by step, ensuring I was informed and comfortable throughout the process.What truly sets Romexterra apart is their commitment to excellence. Every member of the team, from ***** to ****** the project manager to the technicians, demonstrated impeccable skill and dedication to restoring my home to its original state, if not better.Not only did they address the visible damage, but they also went above and beyond to mitigate any potential future issues. Their expertise in water damage restoration is unmatched, and it showed in the quality of their workmanship.Furthermore, the communication throughout the project was outstanding. ***** and ****** kept informed of progress every step of the way, and any questions or concerns I had been promptly addressed.Now that the restoration is complete, I am beyond impressed with the results. My home looks better than ever, and I have Romexterra and ***** and ****** to thank for that. I can confidently say that I would recommend their services to anyone in need of restoration work without hesitation.Thank you once again for your exceptional service and for restoring not just my home, but also my peace of mind."Sincerely ***********************

    Local BBB

    BBB of Chicago & Northern Illinois

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