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          Find a Location

          McCrea Plumbing Heating and Air has 1 locations, listed below.

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            Business ProfileforMcCrea Plumbing Heating and Air

            Heating and Air Conditioning

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            Electronic air cleaners and humidifiers Gas, oil, electric furnaces and heat pumps Garbage disposals Plumbing fixtures and faucets Sales, service and installation Sewer cleaning Water heaters We do sales, service and installation for all our plumbing and heating work.

            Business Details

            Location of This Business
            117 N Main St, Payette, ID 83661-2521
            BBB File Opened:
            10/1/1992
            Years in Business:
            79
            Business Started:
            1/1/1945
            Date of New Ownership:
            1/1/2019
            Business Incorporated:
            3/25/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Number of Employees:
            18
            Alternate Business Name
            • McCrea Heating and Plumbing
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            6:00 AM - 6:00 PM
            F:
            6:00 AM - 6:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Gabriel Knickerbocker, Member
            Contact Information

            Principal

            • Gabriel Knickerbocker, Member

            Customer Contact

            • Gabriel Knickerbocker, Member

            Industry Tip

            BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/10/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Unresolved
            We had McCrea Heating and Plumbing performed some plumbing work on our new addition. Soon after they performed their work our roof started leaking. We had our roofer come and look at the problem. Our roofer was shocked at the install work that McCrea Heating and Plumbing performed with the exhaust pipe. The work was done improperly as you can see from the pictures. The shingles in that area had to be removed, insulation and dry wall. I just want the work paid for that the plumber performed, if not I will have to submit a bill for all the damages their work was responsible for creating. The amount is $525.00 and I have sent several requests to only be ignored.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Mark B

            1 star

            02/24/2023

            After I saw great comments from people all over ********* I called McCrea Heating and Plumbing. They scheduled and rescheduled many times. They then took three times as long to perform the job, and then I discovered they had only completed half the work. The city inspectors failed them twice, and they argued with them until they finally made the repairs. When they returned one of the times to add the exhaust pipe, they installed the flashing on top of the shingles and put the wrong sealer on it, which started leaking water into my home within weeks. Even when they completed the work, they left parts not fastened properly. I filed a BBB, and they stated we inspected all the work and signed the paperwork, so they refused to pay for the repairs. They even used one of the older work orders to state that they were absent that day. They even stated I gave them a 5-star review, which I did not. They must be able to manipulate their reviews.This company does not perform quality work and fails its inspections. They manipulate their review process, they refuse to take responsibility for their faulty workmanship, and I would not recommend this company!

            Local BBB

            BBB Great West + Pacific

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