Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Elevation Construction LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforElevation Construction LLC

    Design Contractor

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new home construction and design services.

    Business Details

    Location of This Business
    Montpelier, ID 83254
    BBB File Opened:
    8/4/2017
    Years in Business:
    7
    Business Started:
    1/3/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    6:00 AM - 6:00 PM
    T:
    6:00 AM - 6:00 PM
    W:
    6:00 AM - 6:00 PM
    Th:
    6:00 AM - 6:00 PM
    F:
    6:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Brandon Messenger, Owner
    Contact Information

    Principal

    • Mr. Brandon Messenger, Owner

    Customer Contact

    • Mr. Brandon Messenger, Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/16/2023

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    We hired a contractor, ************************ of Elevation Construction LLC out of ********** *****, to demo our roof and front porch and install a new metal roof and front porch. Original contract signed on 30 May 2023 with a completion date of 1 August. Contractor stated that if he could start soon he may finish by 1 July. $17,000 dollars was paid up front for material and as a good faith initial deposit. The contractor showed up on 3 August 2023, and over the following 9 days, removed the existing metal on the roof, demolished the front porch, removed the broken columns, raised the front porch overhang back into position (2022 2023 snow season broke the columns and caused the overhang to sag down a few inches) and installed temporary supports to hold the overhang up, in place.I had discussed a foil insulation sheet under the metal at the start of the contract, and the contractor recommended a type that had foil on the sheeting. Later, the contractor told us that type of foil barrier wasnt applicable for our climate. I asked the contractor if he could insulate the attic with typical fiberglass insulation. He said that would require a change order and would have to be paid up front. We complied, and at his request, paid him and additional $23,020.20 on 7 August. Contractor returned at my request in late August, to patch a few holes in the then exposed shake roof, as the roof, without the metal, leaked when it rained.On 30 October 2023, after not showing up to work, we told him we had reached our limit, we had to get the roof and porch ready for Winter, and he was to invoice us for the demo he started, to include equipment rental, labor hours and materials on site and refund us the balance. He not only did not invoice us, or return any money, but he often ignores our text messages. Texting is the only way to reach him as his voice mailbox is full and he doesnt answer his phone. Email has worked in the past but hes slow to respond.

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.