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Find a Location

Roof Rescue has 1 locations, listed below.

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    Business ProfileforRoof Rescue

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/13/2016

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Roof Rescue offers roofing, siding, stucco and gutter services.

    Products & Services

    ?roofing, siding & stucco, seamless & copper gutters, windows

    Business Details

    Location of This Business
    496 W 15th St, Idaho Falls, ID 83402-4234
    BBB File Opened:
    5/8/2014
    Years in Business:
    16
    Business Started:
    9/15/2008
    Business Started Locally:
    2/28/2014
    Business Incorporated:
    9/15/2008
    Accredited Since:
    1/13/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Franklin Freelance, Inc.
    Hours of Operation

    Primary

    M:
    7:00 AM - 10:00 PM
    T:
    7:00 AM - 10:00 PM
    W:
    7:00 AM - 10:00 PM
    Th:
    7:00 AM - 10:00 PM
    F:
    7:00 AM - 10:00 PM
    Sa:
    7:00 AM - 10:00 PM
    Su:
    Closed
    Business Management
    • Mr. Mark A Franklin, Owner
    Contact Information

    Principal

    • Mr. Mark A Franklin, Owner

    Customer Contact

    • Mr. Mark A Franklin, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ab O

    5 stars

    03/11/2023

    Roof Rescue replaced my roof a little over two years ago. A few months ago the boot around one of the pipes sticking out of the roof failed and water leaked into the house and damaged the ceiling in a hallway. I called Roof Rescue and let them know. They asked me to send them pictures of the roof and the damage inside the house. Which I did. It took them a three days to respond and send one of their crew to repair the boot. Then it took about a month and a half for the repairman to come in for fixing the ceiling. But they kept me informed about when that would happen and explained that their ceiling repair sub-contractor was overbooked. Well, eventually, all was done and the ceiling looks absolutely great. One cannot tell the difference between the previously damaged zone and the rest of the ceiling. While at it, their sub-contractor also fixed a few popped out nails near the damage. I am really satisfied with the level and quality of service I received from Roof Rescue and from ********* *********************** And it was all done under their warrantee for the replaced roof.

    Roof Rescue Response

    03/12/2023

    Thank you for taking the time to leave your review. You've been a pleasure to work with and I look forward to future endeavors.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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