Business ProfileforThe Idaho Falls Plumbing Company

I hired this company a while back and was not impressed. The guys were nice enough but I'm sure that was a ploy to get you to trust them. I had a backup in my basement and that is where the main drain is located. They tried for hours to unclog this drain to no avail. They said they would be back the following day, which they were. The same nice gentleman said he was talking to some of his co-workers and they told him to go through the downstairs toilet to unclog the drain. Low and behold, about 15 minutes later, my backup was fixed. I'm not complaining about the work, but the time they wasted and the cost being astronomical, is the reason for the bad review. Because the plumber spent so much time the day before, snaking the wrong location, I was charged $1000.00. Yes, that's one thousand dollars. It could have taken 15 minutes had the plumber known what he was doing. We called the company to tell them that they more or less robbed us and, rather than return some of the money, they said they would give us a discount if we hired them to replace the lines to the septic. FAT CHANCE!!! Given their pricing, I'm thinking that they would charge us the normal price with the discount added and then subtracted. All in all, I think they are dishonest and shady, much like most of the plumbers nowadays. Too bad we couldn't go back to a time when people were honest and there to help people.