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Business ProfileforWestVet Emergency and Specialty Center
Veterinarian
At-a-glance
Overview
WestVet Emergency and Specialty Center is specialty healthcare for pets to enhance the lives of pets, their loving families, and the veterinary community. We do this by offering advanced emergency and specialty healthcare for pets 24 hours a day, 365 days a year.
Products & Services
Business Details
- Location of This Business
- 5024 W Chinden Blvd, Garden City, ID 83714-1490
- BBB File Opened:
- 2/1/2007
- Years in Business:
- 16
- Business Started:
- 1/24/2008
- Business Incorporated:
- 6/10/2015
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- Dr Jeff Daniel Brourman DVM
- Hours of Operation
Primary
- M:
- 12:00 AM - 12:00 AM
- T:
- 12:00 AM - 12:00 AM
- W:
- 12:00 AM - 12:00 AM
- Th:
- 12:00 AM - 12:00 AM
- F:
- 12:00 AM - 12:00 AM
- Sa:
- 12:00 AM - 12:00 AM
- Su:
- 12:00 AM - 12:00 AM
- Business Management
- Dr. Jeff Daniel Brourman DVM, President
- Contact Information
Principal
- Dr. Jeff Daniel Brourman DVM, President
- Additional Contact Information
Fax Numbers
- (208) 375-1606Primary Fax
- (208) 375-1606
Customer Complaints
3 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
04/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had a 2 month old teacup ****** the cutest little thing one night all of a sudden I hear screaming from him i go run and get him.he went limp for alittle i started driving him to West vet after hours cause that's the only option he was just squirming on my lap couldn't stop moving around looking uncomfortable He was there less than 2 hours they tell me hes on oxygen doing OK but not too responsive and it might be a neurological problem but they had no idea I stated OK well let's do some tests and they just kept discouraging me saying oh it's gonna be too much money for me as I couldnt afford it which I can I've spent thousands there and wouldn't mind spending more if it saved his life. your pets are just like children and I myself can't have children I wanted to do everything I could to keep him alive I go in just to check on him to tell him mommy is here I see them bringing him to me from a distance Me thinking hes doing OK and then all of a sudden he just starts ****** screaming and blood coming out of his nose and mouth I was crying and overwhelmed and didn't know what to do cause he wouldn't stop and the doctor had a needle in his pocket brings it out and euthanizes him Right in front of me and didn't have a proper goodbye at all Nobody would want to see their children die in that manner.they gave up on him for no reason other than thinking it's too costly but they had no idea what was even wrong with him and only being there for 2 hours did not make sense to me. It was my choice what I wanted to do. If I had to say goodbye why on Earth would I want to take him off oxygen not able to breathe or do anything that makes no sense to me you wanna do it while he is in oxygen talk to him and let him go peacefully but he and I didn't have a choice they took that away from us That image just remains in my head and was very dramatic for me and stayed at home for weeks. I don't want them to do this to others and I have found out that they have many times. :(
Customer Reviews
4 Customer Reviews
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Most Recent Customer Review
Heather M
1 star
07/17/2023
For the love of all things holy, whether you believe in a higher power or not, DO NOT TAKE YOUR PETS HERE!!!Not only have I had a horrible experience with their vets dismissing MY pet, but my family members and friends have too.My dog had heart failure. His eye was about to rupture and I had taken him in and they told me he was fine and just needed some eye drops to ease the discomfort but gave him nothing for pain and to decrease the swelling and blood flow in his eye. His eye ruptured the next day. I called them and they said wait till Monday and take him to my typical vet. Within a day of pain and suffering after the trauma, he died.My mother took her cat in with a bladder blockage and crystals and she was told to just take him home and let him rest it will be fine. He almost died. She took him to a different vet in ***** who told her he did in fact have bladder crystals and started him on meds to calm him down and safely pass the crystals.My sister took her kitten in who was having severe lethargy after being freshly adopted. He was wheezing and choking on his spit and his eyes were so goopy and crusted shut that he couldn't open them. His nose was runny and he couldn't even stand on his own. The vet only took a look at him and told her he was fine and that his current state was NORMAL for a cat adopted from the shelter. He almost suffocated this morning and she took him to my usual vet after they squeezed him in for an emergency and he had an upper respiratory infection and conjunctivitis. He is now medicated and already showing signs of feeling better.My friend was extremely concerned about her cat who was lethargic and had symptoms of FIV and she took him in. They did $2600 worth of tests and told her nothing was wrong with him but that he would probably only live for another month and to start planning his end of life care. She went to the vet I go to and all he needed was an immune booster and antibiotics because he had an infection in his tummy.
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