Reviews
This profile includes reviews for Money Metals Exchange, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 129 Customer Reviews
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Review fromJames G
Date: 08/02/2025
5 starsFirst time purchasing from money metals. Very pleased with the coins I received and silver certificates. $1 nomination. Very good condition. Will definitely be buying from them again . the shipping was extremely fast. I have ordered from other companies and by far this company ships the fastest.
Money Metals Exchange, LLC
Date: 08/04/2025
Thank you. We do prioritize shipping as quickly as possible. Glad you were pleased!Review fromRyan P
Date: 07/18/2025
5 starsTop-************** who value EVERY SINGLE ONE of their customers! Great Service, Value and pricing. Buy with absolute confidence!Money Metals Exchange, LLC
Date: 07/21/2025
Thank you!! We are glad to hear you were pleased and we very much appreciate the business!Review fromLou B
Date: 07/18/2025
5 stars*** (as I call them) are a great company to do business with. Days after my first purchase, I received a Thank You letter with an account contact who I can call for support anytime. I like that personal touch. *** is easy to do business with. If you find an item that catches your eye while shopping, give them a call. These folks have great customer service!Money Metals Exchange, LLC
Date: 07/21/2025
Very kind feedback - thank you for taking the time to leave your comments. Thanks also for your order - we hope to hear from you again!Review fromWalter H R
Date: 07/06/2025
5 stars*** puts American Values and Approach into actions and demonstrates why that is the best way to do business. Very Straight Forward and Direct people who lay out everything is easy to understand language rather than incredible volumes of fine ******** the years that I have been dealing with them there has never been the hint of a glitch or hitch or any other negatives at all.They fully understand that no deal is a good deal unless all parties are satisfied and make sure to lay it all out in a few paragraphs so there are no surprises. Whenever it has become necessary to deal with a person, the person I dealt with was a decent, intelligent human.I am truly happy that I found MMX.Money Metals Exchange, LLC
Date: 07/08/2025
Thank you for this very kind review. It is great to hear you had a good experience and we look forward to helping you again.Review fromKathleen V
Date: 06/19/2025
5 starsI would highly recommend Money Metals Exchange to anyone who is looking to start investing in precious metals. My husband and I were first time buyers and were a bit hesitant about buying online, but after we spoke with one of the specialists we decided to do it. The transaction went smoothly and within less than two weeks our metals arrived at our home safely.Money Metals Exchange, LLC
Date: 06/23/2025
Thank you very much for taking the time to leave a review. We are glad to hear you were happy with the transaction and we are grateful for your business!Review fromanna b
Date: 05/23/2025
5 starsI am considering selling some of my gold. I was not sure of the process, so I called first called an exchange that I had purchased from in the past. I felt anxious when I got off the phone wth them, so I then called my favorite metal exchange, Money Metals. I was fortunate to speak with *********** ******. He was very patient and thorough explaining it all and giving options as to how I might want to approach this decision, but at the same time never offering financial advice. I felt he was sincere and honest with me and was trying to help me to find what was the best choice for me. The contrast between how I felt after speaking with *********** at Money Metals and the man at the other exchange was glaring, and I knew who I would be calling back when I was ready to sell.Review fromCarlos R
Date: 05/22/2025
5 starsThis business is professionally run. It deserve merit how it treats it's customers. From the buying process to the selling everything is above board and you are aware of every move. They deserve a WOWReview fromT. S.
Date: 05/06/2025
1 starMoney Metals charged me more than the advertised cost, and customer service wasn't any help in resolving this. I see now that many people have the same complaint of being overcharged for their purchases. This is a shame for Money Metals, such small overcharges will cost them customers.Money Metals Exchange, LLC
Date: 05/07/2025
We had two different conversations with this client in which we demonstrated the pricing shown on the website is exactly what she paid. She did not want to hear it and simply insisted the price had been raised.T. S.
Date: 05/10/2025
The pricing on the website for my items ranged from $44 to $47.97 each when they were added to my cart. At checkout they were all a flat $49 so your price calculations, the way you were explaining them to me, didn't add up correctly. If what you were saying was accurate, my costs would not all be the same price in the cart, they would have also been varied as the price of each item was not the same, some had a lower cost than others. I looked at the 'quantity' price, not the 'as low as' price and also stood by the 10-minute timeframe price, they were never $49 each until I confirmed the transaction. There are articles online of these price increases from Money Metals, so I'm not the only one saying something about it. It's just a business that isn't honest and will continue to nickel and dime people even though they already charge a decent amount over spot price. These same calculations that you say make up the price never happened on any of my previous orders, so for these last items it didn't make sense what you were telling me.Review fromMatthew W
Date: 03/16/2025
5 starsI have had nothing but the best customer service from these folks. Quality and at a fair price. Shipping is very secure and they have become my sole source of precious metal purchases. I heartily recommend them.Money Metals Exchange, LLC
Date: 03/18/2025
Very kind words. We are glad to hear you have been pleased and we are grateful for the business!Review fromRich M
Date: 02/06/2025
5 starsBetween January 3rd 2025 and February 3rd 2025, I placed 4 orders with Money Metals Exchange. All the orders were completed and fulfilled. All items were delivered in a reasonable amount of time, as it was the holiday season, and mail carriers were loaded down with many packages to deliver. It was very easy to create an account with **********************, and they have a broad spectrum of coins of all types, and spanning centuries of time. The order process was easy, and customer service personnel were pleasant to deal with. I will continue to deal with Money Metals Exchange for the foreseeable future, and have no complaints to levy against them. Thanks to all the employees at Money Metals Exchange for their work ethic, and the speed at which I received my bullion.
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