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Find a Location

Hawkes Motors has 1 locations, listed below.

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    Business ProfileforHawkes Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    9657 W Fairview Ave, Boise, ID 83704
    BBB File Opened:
    9/4/1997
    Years in Business:
    55
    Business Started:
    5/1/1969
    Business Started Locally:
    5/1/1969
    Business Incorporated:
    5/1/1969
    Type of Entity:
    Corporation
    Business Management
    • Mr. Curtis Greive, Partner
    • Mr. Ryan Hawkes, Partner
    Contact Information

    Principal

    • Mr. Ryan Hawkes, Partner

    Customer Contact

    • Mr. Ryan Hawkes, Partner
    Additional Contact Information

    Fax Numbers

    • (208) 322-5198
      Primary Fax

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/23/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    I bought a 2008 *** X3 in January 2022 and took it for new tires and an alignment in May 2023. Since that day, the car has not been driving properly. I initially blamed the tire company and argued with them for months. Eventually, I took the car to the *** dealership and then to ****** Brothers, who identified an issue with the steering wheel sensor. Another mechanic conducted a thorough inspection and pulled a carfax we discovered that the car had been in two accidents with structural damage, information that was not disclosed to me when I purchased the vehicle. I was told by the seller, *****************, that the car came from a private seller nearby, but it actually came from **********. Knowing this information, I would not have bought a car with structural damage. Currently, only one wheel on the all-wheel-drive car is functioning properly. No other dealership wants this car. And to fixs it is close to ****** dollars.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Nicole M.

    1 star

    09/28/2022

    I was sadly disappointed in my experience with **** and Hawks motors. I had talked my daughter into buying her boyfriend his car from ****, a used **** it had low miles, was a little older but looked nice.There were some things needing to still be fixed on it that they said were already fixed but weren't. At first **** was great about promising to get them fixed and make it right. But that is as far as it went.He directed us to multiple shops to get things fixed but NOTHING was or has been fixed still to this day on that car, 6 months later and promise after promise.Sad part is that because he seemed so nice and easy to work with we thought we would have him and his shop work on my daughters ******** as well. She needed a back driver side door fixed that some children had broken the leaver to open it. We took it in, told them the issue it all seemed fine. We go back to pick it up and they said......Oh we fixed the broken back window....we were like what the window wasn't broken.....They froze pretty much at that point knowing they had done the wrong thing to the wrong car. Instead of fixing the back driver side door. They supposedly fixed the back driver side window and took apart the driver's door and in the process broke that door!!And to add salt to that he wanted my daughter to pay for having that door fixed and it wasn't broken to begin with so that he could reorder the part to really fix it now and try to fix the back door as well. 4 shops later $400 dollars spent on our side the ******** front door is still broken, the back door is now fixed there never was anything wrong with the window and his shop ruined the secondary air compressor which we now need to replace at a cost of $600.00 AND THE *** STILL HAS NOT BEEN TOUCHED and since it won't work now 6 months later he is refusing to even fix the things we have in writing that he was going to fix as part of the deal and he won't take the car back and give my daughter her money back so now she's out tha

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