Business ProfileforDennis Dillon Kia

I traded my fully owned 2022 *** ********* which I paid ****** dollars cash for and it only had ****** miles on it to Dennis ******* *** and I was beyond low balled and they convinced me of the depreciation, that no one will by a front wheel drive SUV in ***** ***** and gave me less than half of what I paid for it and I only owned it for 1.5 years. I traded for a ******* Kona and they charged me a ton of fees that were optional but did not explain that to me. The way they explained my contract was a bunch of mis information and as a women I felt like I was fully taken advantage of. They told me I had 45 days before I had to start paying my financing and I was charge a ton of fees of late fees after only two weeks of owning the vehicle and it effected my credit score and made what I owed go up. I called and called and could not get a hold of anyone and was told by employees they don't know what to do. It took weeks to get a call back from someone who was no help. I had to call the lender directly send them my contract and explain what I was told. Now my credit is effected negatively. The customer service was horrible, when I left I was in tears and felt like I was completely taken advantage of. I sold my vehicle and asked for the optional warranty back which I was never told was optional and gave them all my information. They told me they would send the info in right away for me to the warranty company, and I called the company and they never received anything from Dennis ******* ***. I was also told I could not get a refund for some of the extra large charges they gave me, and after talking with an attorney who deals with dealerships and multiple other dealerships in ***** they all advised me on what I could get refunded after I was spoken to short and like I was an inconvenience and told I couldn't get certain payments back, that I found out that I legally should be able to. I only owned the car for a month and gave them my bill of sale and odometer reading.